Discover the benefits of cloud calling with the trusted #1 business VoIP phone system, supercharging your calls with cost savings, flexibility, and seamless connectivity.
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Over 15,000 users around the world have trusted us. Join them
Fully Flexible Digital Cloud Based Business Phone System
Missed Calls Notification
Get an email notification for every missed sales call.
Fully Customizable
Modify our system to suit the needs of your business.
Powerful Features
50+ business-oriented features to empower your team.
Sales Calls Report
Generate detailed reports based on your call data.
Enhance Productivity
Opt for a Desk Handset for Seamless Communication
HD Voice Quality
High quality voice and speakers, from the servers to your handsets.
Auto-forward to Mobile
Handle your business phone system calls from your mobile.
Shared Phonebook
Access all your business phone system contacts from any handset.
All Standard Features
Smart Call Transfer, Call Conference (3-ways), Hold/Resume and more.
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for Sales Teams
A New Way to Perform Sales Calls
Detailed Sales Calls
Add valuable notes & tags to sales calls during your negotiations.
Call Recording
Avoid losing valuable data by having your sales calls recorded.
Automated Caller ID
Boost connection ratio with a local presence ID.
Performance & Reports
Get insights on your sales team performance with Call Analytics.
What do our customers say about us online. Read them
Nuacom have a great support team. Andrei recently spent a few hours working through an issue we had on our network to get our phones up and running again even though the problem was not directly Nuacoms to fix. 
John Kelly 
How straightforward everything was and how easy it was for everything to be explained. Excellent system and even better training.
Seamus H. 
Vaibhav was extremely helpful and cleared up any queries I had.
The system is user friendly, easy to use and any small queries I had were rectified after my call with Vaibhav.
Naomi K.
Nuacom are the best value service I've seen and the changeover from our currently providers was extremely well supported.
Cadent Sourcing 
The onboarding was great. I have used other software and they are self service and support was really slow so very happy with Nuacom.
Ben k.
We are only at the set up phase which we completed this morning online. Vaibhav was extremely helpful and made this process so easy, Very impressed with Nuacom so far.
John Kelly
Customer support is spot on. Easy to navigate and install. Call recording work well and Zendesk intregration.
Christian S.
Best service and aftercare from the team - it took us awhile to think about switching but it is the best decision we have ever made. Thank you to James and Heather!
John Kelly
2023 G2
Consumer Report
Satisfaction Ratings
Quality of Support
Avg 87%
96%
Ease of Use
Avg 91%
93%
Meets Requirements
Avg 90%
95%
Ease of Admin
Avg 88%
93%
Ease of Doing Business with
Avg 88%
92%
BUSINESS VoIP Phone System
User-Friendly Business VoIP Phone System
Call Flow
Design your ideal call flows to automate your team’s operations.
Always Connected
Set auto-forward to mobile when you are away from your desk.
Live Calls Wallboard
View your live calls, staff status and performance during the day.
Call Analytics
Find out peak time, call volume and run your own reports.
THE FACTS
NUACOM
in Numbers
Enabling businesses to increase their sales, generate leads, and save on valuable hours otherwise spent on administrative tasks.
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Time in years of calls processed in 2022
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Active Users
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Uptime
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Likelihood to Recommend
NUACOM Integrations
Integrate your NUACOM account with dozens of business apps and use your call data to grow your business.
We offer 100’s of integrations to streamline communication and collaboration within your organisation. These integrations enable users to synchronise their VoIP phone system with their CRM, help desk, or other business tools, making it easier to manage communications and customer interactions more efficiently. For a full list of integrations please contact our sales team for a free product demo.
Connected to your Business Tools
Intercom
Activecampaign
Zapier
Hubspot
Odoo CRM
OnepageCRM
Facebook ads
Salesforce
Keap
Freshdesk
Linkedin ads
Zoho
MS Teams
Slack
Datto
Zendesk
Contact Sales for a full list of Integrations.
Some of the Features we have available
Contact sales for a full list of Features
Productivity
Collaboration
Automation
Monitoring & Management
Productivity
Productivity
Empower your team with modern VoIP features for better support, call handling, and group productivity.
Transfer all internal or external calls to a single agent or an entire department.
Add notes to every call, during or after your conversation, to save important negotiation details.
Use our tags to classify your calls by type and easily identify them in your call log.
In a single click, your sales team can reduce misdialing and start making 8x more calls a day.
Automatically match your caller ID to the outbound call’s destination country so your international clients receive a local phone call.
Set a designated amount of time between calls so your agents can properly work on resolving each caller’s inquiries.
Send text messages to individual numbers or a specified group, schedule a time to send, and choose a template or create a custom message.
Active the “Do-Not-Disturb” setting in your User Portal to reroute calls to your voicemail or the next available team member.
Receive incoming call alerts on your desktop and quickly connect to callers by simply clicking on the pop-up notification.
View each voicemail’s mailbox number, time and date, mailbox type, the name of the caller and listen to the recorded message.
Allow incoming calls to ring on speaker, rather than the headsets, when your team members are away from their desks.
In your User Portal, you can assign short codes to each team member’s number to add them to the system’s speed dial.
Allow callers to listen to an announcement, on-hold music, or a greeting message while their call simultaneously rings for an agent to answer.
Receive notifications for incoming calls while engaging with another caller.
Place your call on hold and simultaneously being another call with a seperate party.
Collaboration
Collaboration
Reap the rewards of a collaborative phone system that enables your staff can work as a single, well-organised team.
Create call groups to ensure all incoming calls ring multiple agents at the same time.
When you receive an incoming call, dial 9 and quickly connect to the caller on your extension.
Team access to a list of voicemail recordings that can be played directly from the User Portal.
Coming Soon
If all your agents are unavailable, the caller can choose to stay on the line and join a queue or receive a callback once an agent becomes available.
Provide your clients with a security code, unique number, or free access to your customisable Call Conference Room.
Set custom ringtones for internal and external calls so you can easily differentiate between a staff member and client’s calls.
Block unwanted inbound calls, such as solicitors and scammers, so your agents can stay focused on serving valuable callers.
When a contact is saved in your User Portal, every team member can access, update and use the shared phonebook to call the new contact.
Automation
Automation
Using our premium VoIP features, you can easily streamline your call flows and automate daily tasks.
Set different routes for your incoming calls based on the time of the day.
Automatically greet and transfer callers to an extension without an operator or receptionist.
Receive automated email notifications for all of your missed calls.
Our system automatically selects the correct caller ID from your list of geographic numbers to match the country you are calling.
Send a voicemail as an audio file to an email address. The recipient can download the file and play it on their smartphone or PC.
During closing hours, choose to forward callers to the duty manager’s mobile or a separate office in a different time-zone.
Use the Interactive Voice Response (IVR) menu to design your call flows, set custom greetings and more.
View the name of each caller, their number, organisation and more before the call connects.
When an extension goes offline for more than 5 minutes, managers will receive a notification.
Select a group and choose one of the six settings to distribute calls: Ring All, Least Recent, Fewest Calls, Random, Round Round Robin Memory and Linear.
During a power outage, our system will automatically divert all incoming calls to another location or mobile number to ensure business continuity.
Assign a local area code to a user operating within the region.
Now, teams and departments can back each other up with timeout action and an automated call transfer between groups.
Give your website visitors the option to request a call with one of your team members in less than 15 seconds.
New!
In a single click, you can scan your CRM, compile a list of numbers, and automatically call each contact, one by one.
Coming Soon
A multi-language voice recognition app that transcribes your spoken words into text! Easily record notes, hands free, with just your voice.
Monitoring & Management
Monitoring & Management
Discover key insights into your peak time, team members’ status, call logs, most productive agent and more.
Full visibility of each agent’s status, real-time call stats, and your most productive agents.
Dial a custom code and listen to live calls to monitor each team member’s quality of service.
Quick access to your entire team’s extension status on our Desktop, Mobile or Softphone apps.
Filter call logs per extension, business number, team, type of call, contact number and more.
Track each agent’s outbound call ratio and performance of your call center.
Discover the peak times of your incoming calls to ensure agents are available during those times.
View key performance indicators and statistics like missed call rate, call queues, call volume, wait time and more.
Assign a two-digit extension number to each team member then review their extension usage to track performances.
Provide agents with feedback based on KPIs and statistics to help them optimise their strengths as well as focus on areas of improvement.
Receive scheduled email reports on the stats of your team, phone system, call ratio and more.
Restrict certain types of outbound calls, like scammers and costly international numbers.
Easily manage your entire phone system online through our User Portal.
Coming Soon
Improve your agent’s performance by combining data with gamification.
New!
By utilising corporate credentials, users can easily log in to the platform without the need for IT assistance in password recovery. Additionally, this central authentication point provides a secure way to access services from any device, resulting in reduced IT costs.
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