With dedicated 24/7 support, Nuacom provides over 100 integrations. If you’re looking for a reliable cloud based VoIP business phone solution with superior user experience at a lower cost, it’s time to switch to Nuacom.

nuacom voip

Over 25,000 users around the world have trusted us. Join them

Nuacom vs Grasshopper

Thinking of upgrading from Grasshopper? Here’s why NUACOM is the smarter choice for your business phone system!

NUACOMGrasshopper
Desktop & mobile apps
Interactive Voice Response (IVR)
Integrations with Salesforce, Hubspot, Zendesk and more
Activity dashboard and live feed
Local numbers in 100+ countries

Grasshopper is available in the United States and Canada only

Why is Nuacom better?

 

Call Quality
Nuacom uses a dedicated network, ensuring high-quality voice calls with no lag or delay.
Pricing
Nuacom offers more affordable pricing plans, Nuacom will not charge additional fees for customer support or call recording features.
Advanced Features
Nuacom offers more advanced features such as customisable call flows, a virtual receptionist, and real-time call analytics.
Customer Support
Nuacom is known for its excellent customer support, offering 24/7 customer service with a personal touch.
Integration
Nuacom integrates seamlessly with other business software such as CRM, Helpdesk, and E-commerce platforms.

Don't just take our word.

Nuacom is the one of the most reliable cloud-based phone solutions on the market and why we rank so well on customer service.

Here's how Nuacom compares online:

Rated 5 out of 5
5/5 stars
Rated 5 out of 5

4.8/5 stars

Rated 5 out of 5

4.8/5 stars

Rated 5 out of 5

4.9/5 stars

Price Comparison

Don’t Overpay for Your Business Phone System.
The referenced packages offer similar inclusions.
Nuacom

Essentials

9 .99
/user/month
4 user minimum

Unlimited

24 .99
/user/month
2 user minimum.

Enterprise

34 .99
/user/month
2 user minimum
GRASSHOPPER

True Solo

$18 /user
per month

Solo Plus

$32 /user
per month

Solo Business

$92 /user
per month

Pricing correct as at 2 April 2025

Get in touch with us for a Free Demo

Book your appointment now

We usually reply within 4 min.

Image

Fully Flexible Business Phone System

Image
Missed Calls Notification
Get an email notification for every missed sales call.
Fully Customizable
Modify our system to suit the needs of your business.
Powerful Features
50+ business-oriented features to empower your team.
Sales Calls Report
Generate detailed reports based on your call data.

Enhance Productivity

Opt for a Desk Handset for Seamless Communication

fanvil x3U main
HD Voice Quality
High quality voice and speakers, from the servers to your handsets.
Auto-forward to Mobile
Handle your business phone system calls from your mobile.
Shared Phonebook
Access all your business phone system contacts from any handset.
All Standard Features
Smart Call Transfer, Call Conference (3-ways), Hold/Resume and more.
fanvil x3U main

The NUACOM Office Solution Comes with
All the Phone System Functionalities Your Business Needs

All Telephony Features
Call Transfer, Hold/Resume, Conference and 50+ other features.
Call Flow
Use our time-based Call Routing, IVR menu and Ring Strategy to never miss a call again.

Handle Multiple Calls

No more phone line limitations. Handle all your calls simultaneously.

Phones & Apps

Order new IP phones or use our softphone app on your desktop and mobile.

Call Details

Access call analytics, logs, reports, agents’ performance, live stats and more.
Boost Connection Ratio
Auto select your caller ID for better connection with clients.
Fully Connected
Connect your phone system with your CRM, Helpdesk, Live Chat and more.
Phone Numbers
Get local and international phone numbers or port your existing ones.

Most Popular Features

Image

Call Routing and IVR

Effortlessly configure routing rules and Interactive Voice Response (IVR) systems to ensure callers are directed to the appropriate team, person or department seamlessly.

NUACOM AI features

NUACOM AI

Nuacom AI streamlines sales and customer support by delivering smart insights through advanced transcription, emotion analysis, key points, call summaries and talk time.

Image

Voicemail to Email

Voicemail-to-Email converts voicemail messages into email notifications, enabling users to read and listen to their messages conveniently on desktop or mobile. These can now be saved for easy reference.

THE FACTS

NUACOM
in Numbers

Enabling businesses to increase their sales, generate leads, and save on valuable hours otherwise spent on administrative tasks.

Time in years of calls processed in 2024
0 +
Active Users
0 +
Uptime
0 %
Likelihood to Recommend
0 %

Connect to the business tools you love

Discover our integrations

What do our customers say about us online. Read them

2025 G2
Q2 Consumer Report

Satisfaction Ratings

Quality of Support
Avg 91% 98%
Ease of Use
Avg 92% 95%
Meets Requirements
Avg 92% 96%
Ease of Admin
Avg 89% 95%
Ease of Doing Business with
Avg 90% 96%
Ease of Setup
Avg 91% 94%

FAQ

Grasshopper is a virtual phone system tailored for entrepreneurs and small businesses. It enables users to maintain a professional communication presence by providing virtual phone numbers, call forwarding, voicemail, and extensions, all through a user-friendly mobile and desktop interface.

NUACOM is a comprehensive business phone system designed to meet the demands of modern companies. It goes beyond basic call handling by integrating advanced VoIP capabilities, intelligent call routing, CRM integration, real-time analytics, and scalable solutions to enhance both operational efficiency and customer engagement.

Grasshopper’s core features include:

  • Custom local and toll-free numbers

  • Call forwarding and voicemail services

  • Extensions for multi-line management

  • A straightforward, user-friendly mobile and desktop app
    These features are ideal for small teams seeking an easy-to-manage, professional communications solution.

NUACOM provides a robust suite of features that include:

  • Advanced VoIP call management with intelligent routing

  • Detailed call analytics

  • Seamless CRM integration for better customer insights

  • Customizable auto-attendants and call handling workflows

  • Scalable plans that grow with your business needs
    These capabilities make NUACOM an excellent choice for businesses looking to enhance operational productivity and customer experience.

Both platforms offer virtual phone systems aimed at modernizing business communications. They provide:

  • Virtual phone numbers to project a professional image

  • Call forwarding, voicemail, and extension management

  • Cloud-based solutions that support remote work environments
    These common features ensure that businesses can effectively manage their communications, regardless of the size of their team.

The primary differences lie in feature depth and scalability:

  • Grasshopper is designed with simplicity in mind, ideal for startups and small businesses that require essential phone system functionalities.

  • NUACOM offers a more comprehensive platform with advanced features like CRM integration, extensive analytics, and customizable call routing, which are better suited for larger enterprises or businesses planning for significant growth.

The best choice depends on your unique business needs:

  • Grasshopper is perfect if you need a straightforward, easy-to-use system with essential features for a small team that is not looking to expand.

  • NUACOM is ideal if you require advanced features, deep integrations, and scalability to support a growing business with complex communication demands. Evaluating your current and future needs will help determine the optimal solution.

  • Grasshopper provides reliable customer support primarily through phone and email, focusing on assisting small businesses with quick setup and troubleshooting.

  • NUACOM goes a step further by offering advanced technical support, and comprehensive onboarding resources, ensuring that businesses with complex requirements receive tailored assistance and ongoing support.

Yes, migrating from Grasshopper to NUACOM is designed to be a smooth process. NUACOM’s onboarding team helps with:

  • Transferring existing phone numbers

  • Migrating contacts and call routing configurations

  • Ensuring minimal downtime during the switch
    Their dedicated support minimizes disruptions, allowing your business to continue operating seamlessly while transitioning to a more advanced communication platform.

Get in touch with us

Image