SmartCall Transfer allows users to seamlessly transfer ongoing calls from one device or user to another, ensuring a smooth and uninterrupted communication experience.
With SmartCall Transfer, users can transfer calls to different extensions, departments, or even external phone numbers with just a few simple steps. This feature is especially valuable in situations where a call needs to be escalated to a specialist or transferred to another team member who can better assist the caller.
SmartCall Transfer is designed to enhance collaboration and efficiency within organisations, enabling seamless communication handoffs and reducing the need for customers to repeat information or start new calls. By facilitating quick and efficient call transfers, Nuacom’s SmartCall Transfer feature helps businesses deliver exceptional customer service and improve overall communication workflows.