Business Phone System can boost Marketing Campaigns Did you know that an advanced phone system can help you to market your business? With an integrated phone system, you can develop your brand Read More » 15th November 2022
VoIP Phone System VoIP Business Phone Systems – [full guide for 2023] We have compiled an up to date guide to put an end to your everlasting quest and instead enrich yourself with all there is to know about a business VoIP Phone System Read More » nuacom 20th May 2021
Customer Service 7 Tips to Land Better Customer Service Calls When speaking of customer service calls, as a first-line of communication for your clients, customer service personnel play a crucial role in the success of Read More » nuacom 20th April 2021
Call Center The most important call center KPIs for maximizing efficiency and profitability Table of contents / Call Center KPI: Peak Time Average Call Duration Calls Answered/Abandoned Ratio First Call Resolution (FRC) Average Waiting Time Service Level Cost Read More » nuacom 30th September 2020
News 5 Ways to Create an Emotional Connection with Your Customers Creating an emotional connection with your customers requires a lot of time and energy, but it’s worth the effort. If you want to create a lifelong Read More » nuacom 26th March 2020
News Top 10 Remote Work Tools for Better Teamwork Remote work tools have become a valuable resource as the number of remote teams increases. With the right set of software, remote workers can enhance their Read More » nuacom 20th March 2020
Cloud Phone System Remote Workers: Stay Connected with a Cloud Phone System The number of remote workers rises every year. Instead of working a 9-5 shift in an office, employees prefer flexible schedules and the option to Read More » nuacom 9th March 2020
News Top 7 Phone System Features for Customer Service Teams Customer service teams have many organizational responsibilities. Most companies offer support through email, live chat, and phone calls. Unfortunately, phone support is considered a premium Read More » nuacom 3rd March 2020
Business Phone Systems How to Choose the Best VoIP Provider in Ireland To determine the best VoIP provider for your business, you should strategically compare the price of each plan, the quality of service, and the differences Read More » nuacom 28th February 2020
