NUACOM AI – Call Transcription | Emotion & Sentiment | Key Points | Call Summary | Action Items | Learn More
NUACOM AI – Call Transcription | Emotion & Sentiment | Key Points | Call Summary | Action Items | Learn More
Discover the benefits of hosted cloud calling with the trusted #1 Cloud PBX business VoIP phone system, supercharging your calls with cost savings, flexibility, and seamless connectivity.
Choosing your next Hosted PBX phone system does not have to be difficult
Save up to 60% compared to traditional phone systems with our cloud-based PBX solution. With minimal upfront investment and predictable monthly pricing, you’ll eliminate expensive hardware costs and ongoing maintenance fees.
Experience 99.999% uptime with our enterprise-grade cloud infrastructure, ensuring your business never misses important calls. Our network architecture guarantees crystal-clear call quality and business continuity.
Connect from anywhere using desk phones, softphones, or mobile devices – perfect for remote and hybrid teams. Easily scale your system as your business grows without additional hardware investments.
Protect your business communications with advanced encryption, multi-factor authentication, and regular security updates. Our cloud PBX system meets strict compliance standards to safeguard your sensitive data.
Get an email notification for every missed sales call.
Modify our system to suit the needs of your business.
50+ business-oriented features to empower your team.
Generate detailed reports based on your call data.
Understand your calls better and drive smarter follow-up with actionable insights!
With AI Call Summary, you can quickly find the essence of every conversation, ensuring you never miss a critical point or opportunity to improve customer interactions.
AI Call Transcription transforms spoken words into text with precision, helping you keep track of essential details and empowering your business to excel.
Get a concise to-do list generated directly from customer calls, eliminating manual review and keeping your team focused on what matters: less admin, more action.
Unlock the potential of every conversation with AI Key Point Recognition. Pinpoint and summarise essential discussions, so you can focus on what truly matters.
Harness AI to instantly gauge and interpret emotion and sentiment for analysis, transforming customer feedback into actionable insights.
With the AI Talk Time Indicator and Talk-to-Listen Ratio, gain insights into who dominates the conversation, ensuring balanced and effective communication on every call.
Receive automatic email overviews of calls, highlighting summaries, action items, topics, and more.
Automatically identify vital keywords in customer calls and receive alerts for better monitoring and oversight.
Let AI categorize calls based on triggered keywords, eliminating manual tasks and reducing your team workload.
Add valuable notes & tags to sales calls during your negotiations.
Avoid losing valuable data by having your sales calls recorded.
Boost connection ratio with a local presence ID.
Get insights on your sales team performance with Call Analytics.
High quality voice and speakers, from the servers to your handsets.
Handle your business phone system calls from your mobile.
Access all your business phone system contacts from any handset.
Smart Call Transfer, Call Conference (3-ways), Hold/Resume and more.
Design your ideal call flows to automate your team’s operations.
Set auto-forward to mobile when you are away from your desk.
View your live calls, staff status and performance during the day.
Find out peak time, call volume and run your own reports.
Enabling businesses to increase their sales, generate leads, and save on valuable hours otherwise spent on administrative tasks.
Time in years of calls processed in 2025
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Integrate your NUACOM account with dozens of business apps and use your call data to grow your business.
We offer 100’s of integrations to streamline communication and collaboration within your organisation. These integrations enable users to synchronise their VoIP phone system with their CRM, help desk, or other business tools, making it easier to manage communications and customer interactions more efficiently. For a full list of integrations please contact our sales team for a free product demo.
Contact sales for a full list of Features
Empower your team with modern VoIP features for better support, call handling, and group productivity.
Reap the rewards of a collaborative phone system that enables your staff can work as a single, well-organised team.
Using our premium VoIP features, you can easily streamline your call flows and automate daily tasks.
Discover key insights into your peak time, team members’ status, call logs, most productive agent and more.
4.8/5 stars
4.8/5 stars
4.8/5 stars
A Cloud PBX, or Private Branch Exchange, is a virtual phone system hosted in the cloud rather than on physical on-premises hardware. It allows businesses to manage voice communications through the internet, making and receiving calls without the need for a traditional phone line. Cloud PBX systems, like those provided by Nuacom, offer advanced call features such as call forwarding, voicemail, call routing, and call recording, giving businesses enhanced flexibility and cost efficiency.
Common features include auto-attendant, call forwarding, voicemail to email, call recording, call analytics, and custom hold music. Nuacom’s Cloud PBX, for example, also offers features like real-time call monitoring and CRM integration, allowing teams to handle communications with ease and to provide a unified customer experience.
Yes, most providers, including Nuacom, offer number porting so businesses can retain their existing phone numbers. This process typically involves filling out a porting request with the new provider, who then manages the transition to ensure minimal disruption to your service.
Yes, call recording is a common feature in Cloud PBX systems and can be configured to record all calls or on an as-needed basis. Nuacom offers call recording with storage options, so businesses can access recorded calls for quality assurance, training, or compliance purposes.
Cloud PBX systems offer advanced voicemail features like voicemail-to-email, where messages are converted to audio files and sent to the user’s inbox. This allows for easy access and management of voicemails from any device, improving flexibility for users.
Scaling a Cloud PBX system is extremely easy, as new users and features can be added without requiring additional hardware. This makes Cloud PBX ideal for businesses that anticipate growth or seasonal fluctuations in demand.
Many Cloud PBX providers also support unified communications, which may include video conferencing, instant messaging, and file sharing, often through integrations. Nuacom’s platform, for example, can offer seamless communication channels, including voice and video, for comprehensive business needs.
With Cloud PBX systems, international calling can be integrated easily, often with cost-effective pricing. Providers like Nuacom offer international number options and calling plans to facilitate global communication, which is beneficial for businesses with international clients or remote teams.
