Introducing NUACOM IVR Pay

A secure way to collect payments over the phone!

Nuacom provides secure IVR payment solutions to organisations across the globe, helping them increase convenience and payment security across multiple channels.

Download the Brochure

Omnichannel Payment Services

Our services work seamlessly together, providing a unique omnichannel approach
to payment solutions – from agent assisted payments to telephone payment lines.

We can securely tokenise card details, so no matter how your customers choose to pay, you can offer a user-friendly, consistent experience. All powered by our PCI-DSS compliant platform that comes recommended by international payment gateways and QSAs alike.

Agent Assisted Payment

A secure, card payments solution that keeps Contact Centre Agents connected to the caller

Higher conversion of call to payment ratio

Improved customer experience & brand image

Reduces ongoing costs with a consecutive use approach

Improved customer experience & brand image

Reconcile payments easily with minimal to no change to your current processes

Give your customers peace of mind that their information is safe.

Automated Payment IVR

Fully-automated telephone payment collection system, available 24/7 365 days a year and personalised to how you operate

1

Gives customers the ability to pay at their own convenience

3

Give your customers peace of mind that their data is safe

5

The service typically pays for itself within 3 months

7

Multiple flows allow one solution to be used across various departments

2

Improved customer experience & brand image with custom voice prompts

4

Reconcile payments easily with minimal to no change to your current processes

6

Staff only need to get involved if absolutely necessary

8

Reduces costs while freeing up valuable staff time

Click to Pay

Payment links can go to one customer or many, ideal for bulk payment collection

Save time and money on valuable staff resources

Increase your payment conversion rate by taking the customer straight to their prefilled payment page

Eradicate friendly fraud, stopping chargebacks with advanced identity verification

Reconcile payments easily with minimal to no change to your current processes

Customers recieve payment requests on a device that is proven to be used (average open rate of an SMS is 98%)

Web Payment

Fully branded PCI-DSS Level 1 secure online payment portal offering a diverse range of digital payment capabilities.

Gives customers the ability to pay at their own convenience

Increase your payment conversion rate as customers can easily manage their own accounts

Improved customer experience & brand image

Stand out from the competition by offering multiple payment options, such as card, Open Banking, Cryptocurrency and more

Reconcile payments easily with minimal to no change to your current processes

Give your customers peace of mind that their data is safe

Outbound Voice

Save time and money with automated voice

1

Reduce the amount it costs to collect payments and chase debt.

3

Easily report on campaigns with minimal change to your current processes for a eamless service adoption.

5

Programme your campaigns to match the working day of your organisation

2

Reach larger audiences in an instance, compared to manual efforts.

4

Customers recieve unique messages on a device that is proven to be used (average open rate of an SMS is 98%).

6

Easy-to-use Self Service portal to manage your outbound campaigns

Open Banking

Add bank-to-bank transfer options to your online payment journey, and receive funds straight away!

1

Receive funds instantly when a transaction is complete

3

Transaction fee is up to 75% cheaper than alternative methods.

5

Stand out from the competition with the latest payment offering, powered by the Open Banking Initiative.

7

No charges for failed payments.

2

Increased convenience for customers with no need to remember card information.

4

Eradicates fraudulant transactions.

6

Device agnostic, allowing customers to pay via their desktop, mobile phone or tablet.

Additional Services

Tokenisation

Tokenise a user’s card and they will only have to provide card details once, saving them time on regular payments and purchases.

Recurring Payments (or CPA)

Offer Recurring Payment Plans with a range of payment frequencies, such as weekly, fortnightly, monthly and more.

Secure Voice Recognition

To cater for all demographics, this service prompts the user to speak details out loud, accurately deciphering their answers.

Automatic Voice Transcription

The service will provide spoken information back to you in a sound file, transcribed text format or integrated directly to your back office systems.

Now I’ts Time to Automate Your Business Payment

4.8/5 stars

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By Uses

By Industry

Business Size

Nuacom AI

Business Text Messaging

Desktop Softphone App

Mobile App

User Portal

Deskphones & Headsets

Features

Integrations

Business Text Messaging

Nuacom AI

VoIP Speed Test

By Uses

By Industry

Business Size

Features

Integrations

Introducing NUACOM IVR Pay

A secure way to collect payments over the phone!

Download the Brochure

Omnichannel Payment Services

Agent Assisted Payment

Higher conversion of call to payment ratio

Improved customer experience & brand image

Reduces ongoing costs with a consecutive use approach

Improved customer experience & brand image

Reconcile payments easily with minimal to no change to your current processes

Give your customers peace of mind that their information is safe.

Automated Payment IVR

1

Gives customers the ability to pay at their own convenience

3

Give your customers peace of mind that their data is safe

5

The service typically pays for itself within 3 months

7

Multiple flows allow one solution to be used across various departments

2

Improved customer experience & brand image with custom voice prompts

4

Reconcile payments easily with minimal to no change to your current processes

6

Staff only need to get involved if absolutely necessary

8

Reduces costs while freeing up valuable staff time

Click to Pay

Payment links can go to one customer or many, ideal for bulk payment collection

Save time and money on valuable staff resources

Increase your payment conversion rate by taking the customer straight to their prefilled payment page

Eradicate friendly fraud, stopping chargebacks with advanced identity verification

Reconcile payments easily with minimal to no change to your current processes

Customers recieve payment requests on a device that is proven to be used (average open rate of an SMS is 98%)

Web Payment

Gives customers the ability to pay at their own convenience

Increase your payment conversion rate as customers can easily manage their own accounts

Improved customer experience & brand image

Stand out from the competition by offering multiple payment options, such as card, Open Banking, Cryptocurrency and more

Reconcile payments easily with minimal to no change to your current processes

Give your customers peace of mind that their data is safe

Outbound Voice

1

Reduce the amount it costs to collect payments and chase debt.

3

Easily report on campaigns with minimal change to your current processes for a eamless service adoption.

5

Programme your campaigns to match the working day of your organisation

2

Reach larger audiences in an instance, compared to manual efforts.

4

Customers recieve unique messages on a device that is proven to be used (average open rate of an SMS is 98%).

6

Easy-to-use Self Service portal to manage your outbound campaigns

Open Banking

1

Receive funds instantly when a transaction is complete

3

Transaction fee is up to 75% cheaper than alternative methods.

5