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NUACOM gives law firms, solicitors offices and legal professionals a cloud phone system with IVR call routing, up to 10-year call recording, CRM integration and real-time analytics, all without expensive hardware.
4.8/5 stars
4.8/5 stars
4.8/5 stars
Every missed call is a missed client. Every insecure conversation is a compliance risk. Legacy phone systems simply aren’t built for the demands of a modern legal practice.
A prospective client who can't reach you calls a competitor. Without intelligent call routing and overflow handling, your law office phone system is leaking revenue every day.
Without recorded calls and 7-10 year data retention, you have no audit trail if a client disputes advice given over the phone - a serious professional liability risk.
When lawyers are in court, at a client site or working from home, important calls go unanswered or are routed to personal mobiles - leaking confidential client information onto personal devices.
Manually logging calls into your case management system wastes billable time. Disconnected systems mean incomplete client records and missed billing opportunities.
Without real-time analytics and call reporting, practice managers have no data on response times, call abandonment rates or team performance across departments.
50+ business-oriented features to empower your team.
Ensuring the secure storage of important data while complying with legal and regulatory requirements. While remaining security Compliant.
Utilize insightful data gathered from your call center to make informed decisions. By leveraging complex statistics and real-time call monitoring, you can identify areas for improvement in team efficiency, recognize top performers, and optimize cost management.
Benefiting financial services companies by automating customer interactions, providing self-service options, improving call routing efficiency, and enhancing overall customer experience and satisfaction.
50+ VoIP features built for legal professionals. No bloat. No unnecessary add-ons. Just the tools that help your firm stay responsive, compliant and productive.
Set up a professional multi-level IVR menu – “Press 1 for family law, 2 for conveyancing, 3 for criminal defence” – so every caller reaches the right department or fee earner without wasting anyone’s time. Time-based routing redirects out-of-hours calls automatically.
Record every inbound and outbound call automatically or on demand. Recordings are stored securely in the cloud with up to 10year security-compliant retention policy – providing an unimpeachable audit trail for dispute resolution, file notes and regulatory compliance.
From a solo solicitor managing a criminal defence caseload to a multi-partner litigation firm handling hundreds of client matters – NUACOM scales to fit your practice.
Criminal law practices face unique communication pressures – emergency duty calls at night, clients in custody needing urgent advice, and strict confidentiality requirements around sensitive conversations. NUACOM’s law office phone system handles it all.
Family law clients are often in distress – divorce, custody disputes, domestic abuse. First impressions on the phone matter enormously. NUACOM ensures every caller is routed to the right law professional quickly and that no enquiry is ever missed.
Litigation firms manage high call volumes from clients, opposing counsel, courts and barristers. Every conversation needs to be routed accurately and recorded reliably. NUACOM’s legal phone system gives litigation teams total control.
Employment law enquiries are time-critical – early advice can change outcomes. NUACOM ensures your employment law firm never misses a new client instruction or an urgent settlement call.
Corporate law firms serve demanding institutional clients who expect seamless, professional communication. NUACOM delivers enterprise-grade VoIP reliability with the flexibility of a cloud platform – across multiple offices, dozens of fee earners and global client bases.
NUACOM is a fully hosted cloud phone system. There is no hardware to install, no PBX cabinet to configure, and no on-site engineer required. Set up in four steps.
Speak to a NUACOM legal specialist who will walk through the platform, answer your questions and confirm which features are right for your practice type and size.
Keep your existing phone number. NUACOM’s team handles the porting process from your current provider so there is zero disruption to your incoming calls during the transition.
Set up your auto-attendant menu, call routing rules, out-of-hours behaviour and user extensions via the intuitive NUACOM admin portal – no technical knowledge required.
Download the NUACOM desktop app or mobile app and start making and receiving calls. Connect your CRM in minutes using a pre-built integration. Your law office phone system is live.
NUACOM integrates with leading CRM platforms, business communication tools and helpdesk software – plus an open API for custom integrations with specialist legal case management systems.
We offer 100’s of integrations to streamline communication and collaboration within your organisation. These integrations enable users to synchronise their phone system with their CRM, help desk, or other business tools, making it easier to manage communications and customer interactions more efficiently. For a full list of integrations please contact our sales team for a free product demo.
“If we had a missed call, the call was gone. The Voicemails are brilliant.”
“We do On-Call phone line in the evenings and on weekends, we’re 9 – 5 in the office but that doesn’t mean our carers are 9 – 5”
“Very simple click through integration into our CRM. That allowed us to easily track calls inbound and outbound”
“NUACOM completely transformed how our practice handles client intake calls. The IVR routing means our fee earners only take calls that are relevant to their caseload, and the call recording has already proved invaluable in a disputed instructions matter.”
“Integrates with many tools we use for our sales and support functions. The CRM integration alone saves our team significant time every week — every client call is logged automatically without anyone having to do it manually.”
“Our solicitors work from multiple locations – head office, court and home. NUACOM’s mobile app means they’re reachable on their work number wherever they are, and voicemail transcription lets them check messages between hearings without making a sound.”
NUACOM offers secure, feature-rich VoIP solutions tailored to the unique needs of law firms, including call recording for compliance, CRM integration for client management, and reliable communication tools for enhanced efficiency.
Yes, NUACOM prioritizes security with encrypted VoIP services, ensuring client confidentiality and compliance with legal industry standards.
Absolutely, NUACOM supports integration with leading CRM systems, allowing law firms to streamline client management and improve case handling efficiency.
NUACOM’s advanced features, such as call forwarding, IVR (Interactive Voice Response), and voicemail-to-email, ensure seamless call management, enabling law firms to stay responsive and organized.
Yes, NUACOM’s VoIP solutions are scalable, making them ideal for solo practitioners, small law offices, and large legal firms looking for reliable and cost-effective communication tools.
Join 25,000+ professionals using NUACOM’s cloud phone system. Set up in under an hour. No hardware. No long-term contracts. Cancel anytime.
4.8/5 stars
4.8/5 stars
4.8/5 stars
