NUACOM AI – Call Transcription | Emotion & Sentiment | Key Points | Call Summary | Action Items | Learn More
NUACOM AI – Call Transcription | Emotion & Sentiment | Key Points | Call Summary | Action Items | Learn More
Manage your outbound identity with ease. Display your office or department number instead of your direct line. Control how your business appears to the world with Custom Caller ID.
Empower your team by aligning their identity with their role. Sales agents can display the campaign or main department hotline to boost connection and callback rates, while support teams show a centralized helpline for better ticket management.
Protect staff privacy by displaying the main office number instead of private direct dials for certain outbound calls, on the go.
Voicemail-to-email is a versatile communication tool that allows businesses to receive, store, and manage voicemail messages by automatically sending them to email inboxes as audio files.
Call recording is a vital tool for businesses that allows teams to capture, store, and analyze customer interactions, ensuring compliance and enhancing service quality through detailed reviews.
The instant call back widget is a smart lead engagement tool that allows businesses to instantly connect with website visitors by offering a quick callback feature.
Custom Caller ID is a feature that allows you to choose which of your business phone numbers is displayed to the recipient when you make an outbound call. Instead of showing a personal DDI, you can present your main office number, sales hotline, or support helpline.
It boosts connection rates by allowing sales agents to display a recognizable local or departmental number. By presenting a professional hotline instead of an unknown DDI, you increase trust and ensure that any return calls are routed back to the correct team.
Yes. If your NUACOM account has international virtual numbers, you can select the appropriate country-specific ID when dialing abroad. This helps you establish a local presence and improves the likelihood of international clients answering your calls. You might be also interested in our Automatic Caller ID, which matches your caller ID to your contact’s location.
Enable this within the NUACOM Desktop App. In just 2 clicks before placing a call, you can select your preferred outbound identity from the dropdown menu to suit your specific business needs.
4.8/5 stars
4.8/5 stars
4.8/5 stars
Join 25,000+ businesses using Nuacom to deliver exceptional customer experiences.
