NUACOM AI – Call Transcription | Emotion & Sentiment | Key Points | Call Summary | Action Items | Learn More
NUACOM AI – Call Transcription | Emotion & Sentiment | Key Points | Call Summary | Action Items | Learn More
Benefit from free calls and SMS with every recording and AI call analysis synced directly to GoHighLevel CRM. Upgrade to the professional calling and texting solution that the GHL built-in system lacks for a more efficient, integrated experience.
 NUACOM |  GoHighLevel | |||
|---|---|---|---|---|
| Make & Receive calls from apps and deskphones | ||||
| IVR, Greeting Message, Voice Menu | ||||
| Call Recording | ||||
| Call Origin & Route | ||||
| In-call Contact Details | ||||
| Answering Machine Detection & Voicemail Drops | ||||
| AI Voice Agent | Currently in Alpha stage | |||
| Dynamic Caller ID | ||||
| In-Call Softphone Announcement | ||||
| Peak Time, SLA and Queue Reports | ||||
| Missed Call Follow-up Report | ||||
| Live Call Wallboard & Call Coaching | ||||
| Call Queues, Ring Strategies, Timeout Actions | ||||
| AI Call Analysis (Transcription, Summary and 7+) | ||||
| Free National and International Calls |  and 27 more. | |||
| Free Text Messages (SMS) | 1,000 Monthly SMS for the first 3 months, for US/CA clients. | |||
| | | |||
|---|---|---|---|---|
| Call from app or IP Phones | ||||
| IVR (Voice Menu) | ||||
| Call Recording | ||||
| Call Origin & Route | Menu option | Only the | ||
| In-call Contact Details | In GHL and | Only in GHL | ||
| Answering Machine Detection | ||||
| Voicemail Drops | ||||
| AI Voice Agent | in Alpha Stage | |||
| Dynamic Caller ID | ||||
| Softphone Announcement | ||||
| Peak Time, SLA Reports | ||||
| Missed Call Follow-up Report | ||||
| Live Call Wallboard | ||||
| Call Coaching | ||||
| Inbound Call Queues | ||||
| Advanced Ring Strategies | ||||
| Advanced AI Call Analysis | ||||
| Free national & international calls | ||||
| Free Text Messages (SMS) | ||||
*¹ GHL charges 0.75c/call and 1.8c/min for Answering Machine Detection and Voicemail Drops, respectively.
*² NUACOM AI Call Analysis is available as an add-on, which includes Summary, Action Items, Keyword Tracker, Topics, Emotion, Talk Time Indicator and more.
*³ GHL offers only call transcription for agent calls, subject to additional charges.
*⁴ Free calls to phone numbers in US, Canada, UK and 27 other destinations.
*⁵ GHL charges usage-based fees (per min): outbound calls from 1.8c, inbound 0.85c, call recording 0.25c, recording storage 0.05c, call transcription at 2.4c. NUACOM offers these features within a capped subscription/add-on fee, for predictable costs and greater value.
*⁶ 1,000 Monthly SMS for the first 3 months, for US/CA clients.
*¹ GHL charges 0.75c/call and 1.8c/min for Answering Machine Detection and Voicemail Drops, respectively.
*² GHL offers only call transcription for agent calls, subject to additional charges.
*³ NUACOM AI Call Analysis is available as an add-on, which includes Summary, Action Items, Keyword Tracker, Topics, Emotion, Talk Time Indicator and more.
*⁴ GHL charges usage-based fees (per min): outbound calls from 1.8c, inbound 0.85c, call recording 0.25c, recording storage 0.05c, call transcription at 2.4c. NUACOM offers these features within a capped subscription/add-on fee, for predictable costs and greater value.
Integrating GoHighLevel CRM with NUACOM to unify all communication channels. Consolidate calls and texts in GHL, so no lead falls through the cracks.
Calling & Texting capabilities: Access advanced telephony features, from AI call analysis and searchable recording, to 3-way conferencing and in-call announcements.
Inbound Screen Pops: Identify callers by company, assigned agent, and call source (campaign). Get the crucial details your team needs to serve leads with confidence.
Synchronize every interaction: Automatically log NUACOM calls, texts, recordings and AI analysis into HighLevel, keeping your contact records always up to date.
Generate actionable intelligence from every call with NUACOM AI. Access insights, understand customer needs, and save time on post-call actions.
AI-Powered Call Analysis: Move beyond recording and transcription. Access AI Call Summaries, Action Items, and Topics directly within the contact record.
Keyword Tracker & AI Auto-Tagging: Automatically get alerted, tag leads, and trigger workflows based on the actual content of your calls.
Advanced Call Analytics: Gain visibility with comprehensive reports on agent performance, voice menu navigation, SLA, and missed calls follow-ups.
Embed NUACOM’s full communication suite directly into GoHighLevel. Streamline your workflow by managing every interaction in one place, so your team can stay focused on what matters: the customer.
2-Way SMS: Send and receive text messages from GoHighLevel contact page or Workflows. Fully compatible with GHL AI conversational agents.
Integrated Suite: Save time with click-to-call, text messaging, and automatic logging directly within your GoHighLevel contact records page.
Free Calls & Texts: Eliminate per-minute billing and fees for call recording or transcription and scale your outreach with free calls. Our US and Canada clients also receive 1,000 monthly SMS for the first 3 months at no extra cost.
Power up your GoHighLevel Workflows with NUACOM triggers and actions. Automate your communication and deliver rapid responses driven by real-time lead behaviors.
Instant Lead Connection: Automatically call an agent or team the moment a lead submits a web form to maximize response time and boost conversion.
Appointment Reminders: Reduce no-shows by scheduling automated SMS reminders prior to every appointment.
Smart Missed Call Text-Back: Send text messages to after-hours calls with links for customers to manage orders or book appointments on their own.
NUACOM’s GoHighLevel integration allows for seamless follow-ups by linking all call data directly to client profiles within the CRM. Set reminders, assign tasks, and ensure timely follow-ups with all the context you need, making your customer interactions more efficient and effective.
Handle calls for all your GoHighLevel sub-accounts through one NUACOM workspace. Say goodbye to missed calls, constant re-loggings, and the lost opportunities, with a unified hub for all your clients operations.
Scalable Agency Infrastructure: Centralize your entire agency’s communication without ever switching logins.
Team Visibility: Monitor real-time team status and availability from a single dashboard.
Professional Phone System: Upgrade GHL calling capabilities for all your clients, with call queues, real-time analytics, multi-level IVR, and more.
Turn your call data into actionable insights and truly understand your customers, all without leaving GoHighLevel.
Compare your current calling costs with our advanced VoIP solution.
Enter your current calling patterns to calculate costs
Average outbound calling time per user daily
Average inbound calling time per user daily
Business days per month for your team
Disclaimer: This calculator’s costs for are based on GoHighLevel’s LC phone rates, for US/CA, as of April 23, 2026, and are subject to change. The outbound and inbound call rate includes Client Minutes, Call Recording, Call Recording Storage, Transcription, and Conference rates when applicable. These rates exclude Alaska and the Yukon Territory. For more information, please visit GoHighLevel LC Phone Pricing & Billing Guide
Intercom is a powerful messaging platform that enables businesses to engage, support, and convert customers through live chat, targeted messages, and automation tools.
With the Nuacom – Slack integration, your team can respond instantly to callers with real-time alerts from the Nuacom Bot when an important event has occurred.
Microsoft Teams is a collaboration platform that integrates chat, video conferencing, file sharing, and productivity tools to enhance teamwork and communication.
GoHighLevel CRM stands out for its focus on automation and integration, helping users manage the entire customer journey—from lead generation and nurturing to conversion. It offers an array of features like landing pages, sales funnels, email and SMS automation, and even call tracking, making it highly suitable for agencies and businesses looking to automate their marketing and sales processes.
Integrating Nuacom with GoHighLevel CRM allows users to make and receive calls directly from the CRM interface, streamlining communication. This integration also provides automated call logging, click-to-call functionality, and call recording features, all of which help agents focus on customer engagement while ensuring accurate data collection and communication history.
Yes, if your business already has phone numbers with Nuacom, they can be seamlessly integrated into the GoHighLevel CRM. This allows you to maintain your business number while enjoying the benefits of direct calling, call logging, and tracking features within the CRM environment.
Setting up Nuacom integration in GoHighLevel CRM is straightforward. First, navigate to the integration settings in GoHighLevel, select Nuacom, and follow the prompts to connect your Nuacom account. Once connected, you can configure settings such as call logging preferences, call recording options, and voicemail notifications within GoHighLevel.
Yes, Nuacom’s integration with GoHighLevel CRM includes call recording, giving agents the ability to review past conversations directly within the CRM. This feature is particularly helpful for quality assurance, training, and dispute resolution, ensuring that conversations are accurately documented and easily accessible for future reference.
With Nuacom integrated into GoHighLevel CRM, you can set up automation for call-related workflows. For example, trigger follow-up emails after a call, set reminders based on call outcomes, or update customer records automatically when a call is completed. This helps keep your communication organized and enables more efficient customer management.
Nuacom’s phone integration provides GoHighLevel users with tools for real-time communication, easy access to customer data, and enhanced tracking of interactions. This support enables customer service teams to quickly address client needs and allows sales teams to improve their outreach strategies, providing a streamlined, all-in-one platform for managing client relationships.
4.8/5 stars
4.8/5 stars
4.8/5 stars
