Call Tags & Call Notes
Keep track of your call inquiries and classify them the way you wish, with Call Tags & Notes
Optimize your reports by classifying your calls with tags and improve your agent’s productivity with call notes.
Better Tools, Better Productivity, Better Service!
Add a summary to your calls save time by avoiding playing back long recordings.
Classify your inquiries via tags and manage every request effectively.
Run reports per tag/note and find out the most common inquiries from customers.