Call Tags & Call Notes
Keep track of your call inquiries and classify them the way you wish, with Call Tags & Notes
Optimize your reports by classifying your calls with tags and improve your agent’s productivity with call notes.

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Call Notes
Add a summary to your calls save time by avoiding playing back long recordings.

Call Tags
Classify your inquiries via tags and manage every request effectively.

Enhanced Reports
Run reports per tag/note and find out the most common inquiries from customers.
Call Tags & Notes FAQ
This feature is available in all our plans.
You can add as many as you wish.
Yes, you can. During and after the call.
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- KPI Reporting to track and analyse performance
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