NEW FEATURE: NUACOM AI - Call Transcription | Emotion & Sentiment | Key Points | Call Summary | Talk Time Indicator. Learn more

NEW FEATURE: NUACOM AI - Call Transcription | Emotion & Sentiment | Key Points | Call Summary | Talk Time Indicator. Learn more

Bring Your Own Carrier

BYOC: The Professional Software Layer For Your Current Voice Infrastructure

BYOC HERO

Transform your carrier phone numbers into a sophisticated business solution. Empower your team with professional apps and data-driven insights while keeping your existing numbers.

BYOC HERO

Why Businesses Choose a BYOC Strategy

No Friction Migration

No-Friction Migration

Skip the weeks-long porting process. Connect your existing provider in minutes and start using NUACOM features immediately without downtime.

Advanced Carrier Software Overlay

The Software Overlay for your Carrier

Retain your negotiated wholesale rates while adding a sophisticated software layer with native CRM integrations, advanced analytics, and AI insights.

Preserve 10DLC & SMS

Preserve 10DLC & SMS

Keep your existing 10DLC registrations and SMS workflows active. Upgrade your voice experience without risking your messaging sender reputation.

AI-Powered Voice Intelligence

BYOC 3

Add a “brain” to your carrier. Instantly access call transcriptions, automated summaries, topics & key points, and sentiment analysis for every call.

Turn raw conversations into actionable data to monitor compliance and coach your team more effectively.

BYOC 3
BYOC 4a

Live Analytics & Team Status

BYOC 4a

Eliminate the guesswork with real-time visual wallboards. Monitor live call volumes and team availability across your global workforce. Get enterprise-grade reporting and visibility while keeping the cost-savings of your preferred wholesale carrier.

Master Your Multi-Channel Strategy

BYOC 2

Gain the optional flexibility to split your traffic. Keep high-volume SMS on your existing 10DLC registration while routing all voice calls through NUACOM’s professional interface to maintain your sender reputation and superior call quality.

BYOC 2
BYOC 5a

Advanced Call Flows & Intelligent Routing

BYOC 5a

Take control of your call flow with a user-friendly manageable interface. Implement complex IVRs, time-based schedules, and location-based routing for your existing numbers. Ensure every caller reaches the right team at the right time with professional logic.

BYOC FAQ

No. BYOC is available to all NUACOM customers across all plans at no additional cost. You simply pay your carrier for your usage and NUACOM for your user licenses.

Absolutely. Some users choose to keep their SMS and 10DLC registrations on Twilio to avoid “red tape,” while using NUACOM for its superior voice and AI capabilities.

 

If you have your API credentials (SID and Auth Token) ready, the connection typically takes less than 10 minutes. No porting or technical “cutover” is required.

Yes. Unlike using a raw wholesale carrier, NUACOM BYOC allows you to easily provision and manage physical IP phones (like Yealink or Cisco) for your team.

BYOC allows you to keep your existing telecom provider (like Twilio or Telnyx) for your numbers and minutes, while using NUACOM’s software, AI, and apps to manage the actual calls and data.

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