AI Call Transcription:Capture Every Word with Clarity
AI Call Transcription transforms spoken words into text with precision, helping you keep track of essential details and empowering your business to excel.
Seamless Conversation Transcription for Better Call Analysis
Leverage NUACOM’s advanced AI transcription to convert your calls into text, making it simple to review call content, measure your talk-to-listen ratio, and identify competitor mentions.
Automatically sync recordings and transcriptions with your CRM or help desk, ensuring quick access to customer details and conversation history.
AI-Powered Voicemail Transcriptions Delivered to Your Inbox
Simplify your inbox by converting voicemails into text with AI, allowing you to quickly identify important details without listening to the entire message.
Harness the Power of Call Transcription
Transform Conversations into Insights
Smart player
With features like fast forward, rewind, adjustable playback speed, and 15-second skips, you can effortlessly navigate to crucial parts of your recordings and visually recognise speakers.
NUACOM AI
Our dedicated data science team continuously enhances our AI to ensure call transcriptions meet an 85% accuracy threshold.
Fast Transcription
NUACOM provides immediate call transcriptions right after calls conclude, giving you instant access to detailed conversation content.
Seamless CRM Integration
Access both recordings and transcripts directly through your CRM or NUACOM APP, allowing you to jump from an account or contact directly to the call details for coaching and in-depth insights.
Use Call Transcription with these AI Features
Call Summary
With AI Call Summaries, you can quickly find the essence of every conversation, ensuring you never miss a critical point or opportunity to improve customer interactions.
Emotion Insights
Harness AI to instantly gauge and interpret emotions and sentiments, transforming customer feedback into actionable insights.
Key Point Recognition
Unlock the potential of every conversation with AI Key Points, which pinpoint and summarise essential discussions, allowing you to focus on what truly matters.
Talk Time Indicator
With the AI Talk Time Indicator, gain insights into who dominates the conversation, ensuring balanced and effective communication on every call.
Discover the Power of NUACOM AI
Nuacom AI
9$ /License
Per month, applied on all Nuacom licenses
- Call Summaries
- CRM Logging
- Key Topic Recognition
- Talk - to - Litsen Ratios
- Text Search
- Sentiment Analysis
- Trending Topics
FAQs
NUACOM leverages generative AI to create detailed text outputs, such as call summaries, by analysing dialogues between participants. This cutting-edge technology provides significant value for Sales and Support Managers by enabling quicker call reviews, enhancing team coaching, and improving CSAT and conversion rates through superior agent performance.
Currently, NUACOM’s AI technology is optimised for calls conducted in English. Although customers from any region can purchase the AI services, we are actively working on incorporating additional languages. We prioritise adding new languages to NUACOM AI based on the demands of our customer base.
No, NUACOM ensures that your call data, including recordings and transcripts, remain confidential and secure. They are not shared with third parties outside of NUACOM, nor are they used to train any AI models, whether internal or external.
NUACOM AI is offered at the prices displayed on our pricing page, and the cost applies to all NUACOM licenses. The number of AI licenses provided matches the number of standard NUACOM licenses on your account. There are no extra charges based on the volume of calls transcribed or enriched with AI-generated content.
Content produced by NUACOM AI, including call summaries, key discussion points, and speaker participation ratios, can be found on the call transcript and recording page. These transcripts and recordings are accessible via NUACOM’s Call Information Center. By selecting a call or voicemail, Sales and Support Managers can quickly glean insights from the AI-generated information.
Yes, NUACOM adheres to the guidelines and regulations set forth by the European AI Act. Our commitment to compliance ensures that our AI technologies operate within the legal frameworks established by European authorities.
NUACOM’s AI tools enhance business operations by automating tasks such as call transcription and summarisation. This leads to more efficient communication, better customer interactions, and streamlined workflows, ultimately boosting productivity and customer satisfaction.
By providing real-time insights and detailed call analytics, NUACOM AI empowers businesses to make informed decisions. This technology helps identify customer emotions, streamline training, and improve overall call handling efficiency, leading to better performance outcomes.
NUACOM’s AI stands out due to its focus on privacy and data security, ensuring that your call data is never misused. Additionally, its tailored AI capabilities provide practical insights for specific business needs, such as improving sales conversions and customer support efficiency.
Yes, NUACOM’s AI solutions are designed to seamlessly integrate with your current business infrastructure. This ensures that you can leverage AI capabilities without disrupting your existing workflows, allowing for a smooth transition to enhanced, AI-driven operations.
NUACOM’s AI Call Transcription captures every spoken word during calls and converts them into accurate text, ensuring no critical information is missed. This helps businesses maintain precise records, streamline communication, and enhance decision-making by providing quick access to essential details and insights, thereby improving overall efficiency.
NUACOM’s AI transcription seamlessly integrates with CRM and help desk platforms, automatically syncing call transcripts with customer records. This integration provides instant access to conversation history and client information, enabling sales and support teams to work more efficiently and offer better service with comprehensive customer insights.
NUACOM’s AI-Powered Voicemail Transcription converts voicemails into text and delivers them to your inbox, allowing you to quickly scan messages for important information. This feature saves time by letting you prioritize responses without listening to lengthy recordings, enhancing productivity and ensuring quicker customer interaction.