NEW FEATURE: NUACOM AI - Call Transcription | Emotion & Sentiment | Key Points | Call Summary | Talk Time Indicator. Learn more

NEW FEATURE: NUACOM AI - Call Transcription | Emotion & Sentiment | Key Points | Call Summary | Talk Time Indicator. Learn more

AI Talk Time Indicator: The Key to Perfect Call Balance

talk time indicator

With the AI Talk Time Indicator and Talk-to-Listen Ratio, gain insights into who dominates the conversation, ensuring balanced and effective communication on every call.

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Talk time indicator

Monitor Your Talk Time

Use the Talk Time Indicator to track how much you speak during calls. Get a clear view of your talk-to-listen ratio and adjust your approach to create more balanced and effective interactions with clients and colleagues.

Analyze Team Talk Time

Access detailed metrics on your team’s call interactions with the Talk Time Indicator. Managers can use this data to identify communication patterns and guide their teams toward more balanced and collaborative conversations.

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Harness the Power of The Talk Time Indicator

Transform Conversations into Insights

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Track Personal Talk Time

Monitor your own talk-to-listen ratio using the Talk Time Indicator to ensure more balanced and effective communication during calls.

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Balance Conversations Effectively

Gain insights into who dominates conversations, allowing you to adjust your approach for more balanced and productive interactions with clients.

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Team Communication Insights

Analyse your team's call interactions with detailed metrics, helping managers identify communication patterns and improve collaboration.

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Enhance Team Collaboration

Leverage the Talk Time Indicator to guide teams toward more balanced conversations, building a more collaborative and effective communication environment.

Use the Talk Time Indicator with these AI Features

Summary

Call Summary

With AI Call Summaries, you can quickly find the essence of every conversation, ensuring you never miss a critical point or opportunity to improve customer interactions.

call Transcription

Call Transcription

AI Call Transcription transforms spoken words into text with precision, helping you keep track of essential details and empowering your business to excel.

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Emotion Insights

Harness AI to instantly gauge and interpret emotions and sentiments, transforming customer feedback into actionable insights.

Key Points

Key Point Recognition

Unlock the potential of every conversation with AI Key Points, which pinpoint and summarise essential discussions, allowing you to focus on what truly matters.

Discover the Power of NUACOM AI

Nuacom AI

9$ /License

Per month, applied on all Nuacom licenses

FAQs

NUACOM leverages generative AI to create detailed text outputs, such as call summaries, by analysing dialogues between participants. This cutting-edge technology provides significant value for Sales and Support Managers by enabling quicker call reviews, enhancing team coaching, and improving CSAT and conversion rates through superior agent performance.
Currently, NUACOM’s AI technology is optimised for calls conducted in English. Although customers from any region can purchase the AI services, we are actively working on incorporating additional languages. We prioritise adding new languages to NUACOM AI based on the demands of our customer base.
No, NUACOM ensures that your call data, including recordings and transcripts, remain confidential and secure. They are not shared with third parties outside of NUACOM, nor are they used to train any AI models, whether internal or external.
NUACOM AI is offered at the prices displayed on our pricing page, and the cost applies to all NUACOM licenses. The number of AI licenses provided matches the number of standard NUACOM licenses on your account. There are no extra charges based on the volume of calls transcribed or enriched with AI-generated content.

Content produced by NUACOM AI, including call summaries, key discussion points, and speaker participation ratios, can be found on the call transcript and recording page. These transcripts and recordings are accessible via NUACOM’s Call Information Center. By selecting a call or voicemail, Sales and Support Managers can quickly glean insights from the AI-generated information.

Yes, NUACOM adheres to the guidelines and regulations set forth by the European AI Act. Our commitment to compliance ensures that our AI technologies operate within the legal frameworks established by European authorities.

NUACOM’s AI tools enhance business operations by automating tasks such as call transcription and summarisation. This leads to more efficient communication, better customer interactions, and streamlined workflows, ultimately boosting productivity and customer satisfaction.

By providing real-time insights and detailed call analytics, NUACOM AI empowers businesses to make informed decisions. This technology helps identify customer emotions, streamline training, and improve overall call handling efficiency, leading to better performance outcomes.

NUACOM’s AI stands out due to its focus on privacy and data security, ensuring that your call data is never misused. Additionally, its tailored AI capabilities provide practical insights for specific business needs, such as improving sales conversions and customer support efficiency.

Yes, NUACOM’s AI solutions are designed to seamlessly integrate with your current business infrastructure. This ensures that you can leverage AI capabilities without disrupting your existing workflows, allowing for a smooth transition to enhanced, AI-driven operations.

The AI Talk Time Indicator is a tool that tracks and analyses the duration each participant speaks during a call, providing insights into the talk-to-listen ratio. By showing who dominates the conversation, this tool helps you ensure balanced and effective communication. It allows users to adjust their speaking habits, leading to more productive interactions with clients and colleagues. By maintaining a healthy balance between talking and listening, you can improve overall communication efficiency and customer satisfaction.

The AI Talk Time Indicator offers significant advantages for team performance by providing detailed metrics on call interactions. Managers can access this data to identify communication patterns within the team, such as who tends to dominate calls or who may need to engage more. This information allows managers to guide their teams toward more balanced and collaborative conversations, fostering better teamwork and enhancing customer service quality. By addressing these patterns, teams can work towards more efficient communication, resulting in improved performance and client relations.

To enhance your personal call interactions using the AI Talk Time Indicator, start by regularly reviewing your talk-to-listen ratio. This will help you identify if you’re speaking too much or too little during calls. Aim for a balanced ratio to ensure effective communication, where both parties have the opportunity to express themselves. Use the insights gained to adjust your communication style, such as practising active listening or being more concise in your responses. By continuously monitoring your talk time, you can create more engaging and productive conversations with clients and colleagues.