NEW FEATURE: NUACOM AI - Call Transcription | Emotion & Sentiment | Key Points | Call Summary | Talk Time Indicator. Learn more

NEW FEATURE: NUACOM AI - Call Transcription | Emotion & Sentiment | Key Points | Call Summary | Talk Time Indicator. Learn more

NUACOM ESG and Sustainability Policy

1. Introduction

At NUACOM, we recognize our responsibility to operate as a conscientious corporate citizen, prioritizing Environmental, Social, and Governance (ESG) principles in all aspects of our operations. As a provider of Voice over Internet Protocol (VoIP) telecommunication services, we are committed to integrating sustainability, ethical practices, and transparency into our business model. This policy outlines our commitments and actions towards achieving our ESG objectives.

2. Environmental Responsibility

  1. Energy Efficiency: We will strive to minimize our carbon footprint by prioritizing energyefficient technologies and practices in our network infrastructure, data centers, and office facilities.
  2. Renewable Energy: We will actively seek opportunities to transition towards renewable energy sources for our operations, aiming to reduce reliance on fossil fuels and mitigate environmental impact.ent.
  3. Waste Reduction: We will implement measures to minimize waste generation and promote recycling and responsible disposal of electronic equipment and materials.
  4. Environmental Compliance: We will comply with all applicable environmental laws, regulations, and standards, and continuously seek ways to improve our environmental performance.

3. Social Responsibility

  1. Diversity and Inclusion: We are committed to fostering a diverse and inclusive workplace where all employees are valued, respected, and provided with equal opportunities for growth and development.
  2. Employee Well-being: We will prioritize the health, safety, and well-being of our employees, providing a safe work environment and promoting work-life balance.
  3. Community Engagement: We will actively engage with the communities in which we operate, supporting local initiatives, charitable organizations, and programs that contribute to social development and well-being.
  4. Human Rights: We will uphold human rights principles, respecting the rights and dignity of all individuals, and opposing any form of discrimination, harassment, or exploitation.

4. Governance

  1. Ethical Conduct: We will conduct our business with honesty, integrity, and transparency, adhering to the highest ethical standards in all interactions with stakeholders.
  2. Compliance and Accountability: We will comply with all applicable laws, regulations, and industry standards, and maintain robust governance structures and internal controls to ensure accountability and transparency.
  3. Data Privacy and Security: We will prioritize the protection of customer data and privacy rights, implementing robust data security measures and adhering to relevant privacy laws and regulations.
  4. Stakeholder Engagement: We will actively engage with our stakeholders, including customers, investors, employees, and suppliers, to understand their needs and expectations and integrate their feedback into our decision-making processes.

5. Continuous Improvement

  1. Performance Monitoring: We will establish key performance indicators (KPIs) and regularly monitor and report on our ESG performance to stakeholders, seeking to continuously improve our performance over time.
  2. Stakeholder Dialogue: We will maintain open and transparent communication channels with our stakeholders, inviting feedback and input on our ESG initiatives and performance.
  3. Innovation and Collaboration: We will foster a culture of innovation and collaboration, seeking opportunities to develop and implement new technologies, practices, and partnerships that promote sustainability and social responsibility.

6. Conclusion

At NUACOM, we recognize that integrating ESG principles into our business strategy is essential for long-term value creation and sustainable growth. Through our commitments outlined in this policy, we are dedicated to making a positive impact on the environment, society, and governance practices, while delivering value to our customers, shareholders, and other stakeholders. We will continuously strive to improve our ESG performance and contribute to a more sustainable and equitable future for all.