Empower your team to accelerate sales and resolve issues faster with Business Text Messaging. Get full visibility and control to manage every text interaction from a single platform.
Bring calls and texts together and never lose the thread of a conversation.
Route incoming texts to pre-set groups or agents to ensure the right team always responds.
Set SLA policies to monitor reply times and ensure customers are never left waiting.
Text Anytime, Even During a Call
Send helpful links, meeting details, or payment reminders while on a live call, providing instant, real-time support.
Turn Post-Calls into Proven Results
Send text messages with proposals, guides, order updates, or even payment links right after your call, accelerating deals and closing tickets faster.
Speed Up Responses with Templates
Use pre-approved, personalized templates to answer common questions instantly and ensure brand consistency in every reply.
Hassle-free 10DLC Campaigns for US clients
Let our experts handle US compliance for you. Our onboarding team handles your 10DLC brand and campaign registration from start to finish.
Limited Offer: Free US/CA Calling & Texting. Get started today and enjoy zero-cost SMS and calling to the United States and Canada.*
Get a 360-degree view of all agent and customer text conversations directly from the NUACOM App.
Use Service Level Agreement (SLA) timers to track team workload and ensure response-time goals are being met.
Instantly assign or reassign conversations to specific agents or teams. Ensure every inquiry reaches the right expert while balancing your team’s workload.
Reach thousands of customers with our compliant bulk SMS, complete with personalization tags and built-in opt-out management.
Automatically assign incoming texts to designated teams based on the phone number they message (e.g., Support Helpline vs. Sales Hotline).
Empower your team to create and use shared templates, ensuring everyone can confidently reply to clients with the most up-to-date scripts.
Close Deals Faster with Personal Follow-ups
Send instant meeting links and digital proposals right after a call. Nurture leads with personalized templates that keep your brand top-of-mind.
Resolve Issues with Context-Rich Support
Provide instant help center links to guide customers through setup, in real-time. Monitor SLA timers to ensure no customer is left awaiting.
Drive Engagement with High-Impact Campaigns
Launch bulk SMS promotions to thousands of customers with high open rates. Schedule seasonal offers to land in inboxes at the perfect moment.
Never lose a lead. Automatically send a text message to anyone who hangs up, turning missed calls into new opportunities.
Plan your outreach. Write messages now and schedule them to be sent at the perfect time, ideal for reminders and campaigns.
Sync every business text message to your CRM automatically, giving your team the visibility and context to follow-up and win more deals.
Connect with customers on their favorite messaging app and manage all conversations from one inbox for faster, personalized support.
Get the latest pricing for international text messages. Explore current special offers, low-cost options for all destinations and enjoy high-deliverability SMS.
Conversations is a powerful messaging hub built directly into the NUACOM Desktop App. It streamlines your communication by bringing full 2-way business text messaging capabilities into the same interface you use for calls. It provides:
Unified Inbox: Access your entire text message history without leaving the desktop app or switching to the user portal.
2-Way Messaging: Engage in real-time, back-and-forth conversations with clients instead of just sending one-way text.
While Conversations is available to all NUACOM users, business text messaging (SMS) capabilities vary by region due to local carrier regulations.
2-Way SMS: Currently supported in the US, Canada, UK, and Australia, along with a growing list of other regions.
1-Way SMS: Available in most other international destinations where we provide service.
Compliance: Please note that certain countries (such as the US for 10DLC or Ireland for Sender ID) require specific registration steps before you can begin messaging.
Tip: If you are looking to message a specific country not listed above, please contact our support team to check the latest regional availability and compliance requirements.
Currently, the Conversations feature is available exclusively on the NUACOM desktop app. However, we are actively developing this feature for our mobile app to ensure you can manage your text messages and voice interactions on the go. Stay tuned for future updates!
MMS is on our roadmap and coming soon. Currently, we prioritize high-deliverability text messages.
Business Text Messages (SMS) pricing follows a flexible pay-per-usage model starting as low as 2c per message, depending on the destination. For the US and Canada, we offer free message credits for new clients. Contact sales for tailored volume pricing and more.
*Registered US/Canada businesses get 1,000 monthly outbound text messages, for the first 3 months. Inbound texts are always free.
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