Introducing NUACOM IVR Pay
A secure way to collect payments over the phone!
Nuacom provides secure IVR payment solutions to organisations across the globe, helping them increase convenience and payment security across multiple channels.
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Omnichannel Payment Services
Our services work seamlessly together, providing a unique omnichannel approach
to payment solutions – from agent assisted payments to telephone payment lines.
We can securely tokenise card details, so no matter how your customers choose to pay, you can offer a user-friendly, consistent experience. All powered by our PCI-DSS compliant platform that comes recommended by international payment gateways and QSAs alike.
Agent Assisted Payment
A secure, card payments solution that keeps Contact Centre Agents connected to the caller
Higher conversion of call to payment ratio
Improved customer experience & brand image
Improved customer experience & brand image
Reconcile payments easily with minimal to no change to your current processes
Reduces ongoing costs with a consecutive use approach
Give your customers peace of mind that their information is safe.
Automated Payment IVR
Fully-automated telephone payment collection system, available 24/7 365 days a year and personalised to how you operate
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Gives customers the ability to pay at their own convenience
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Improved customer experience & brand image with custom voice prompts
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Give your customers peace of mind that their data is safe
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Reconcile payments easily with minimal to no change to your current processes
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The service typically pays for itself within 3 months
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Staff only need to get involved if absolutely necessary
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Multiple flows allow one solution to be used across various departments
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Reduces costs while freeing up valuable staff time
Click to Pay
Payment links can go to one customer or many, ideal for bulk payment collection
Save time and money on valuable staff resources
Increase your payment conversion rate by taking the customer straight to their prefilled payment page
Eradicate friendly fraud, stopping chargebacks with advanced identity verification
Reconcile payments easily with minimal to no change to your current processes
Customers recieve payment requests on a device that is proven to be used (average open rate of an SMS is 98%)
Web Payment
Fully branded PCI-DSS Level 1 secure online payment portal offering a diverse range of digital payment capabilities.
Gives customers the ability to pay at their own convenience
Increase your payment conversion rate as customers can easily manage their own accounts
Improved customer experience & brand image
Stand out from the competition by offering multiple payment options, such as card, Open Banking, Cryptocurrency and more
Reconcile payments easily with minimal to no change to your current processes
Give your customers peace of mind that their data is safe
Outbound Voice
Save time and money with automated voice
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Reduce the amount it costs to collect payments and chase debt.
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Reach larger audiences in an instance, compared to manual efforts.
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Easily report on campaigns with minimal change to your current processes for a eamless service adoption.
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Customers recieve unique messages on a device that is proven to be used (average open rate of an SMS is 98%).
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Programme your campaigns to match the working day of your organisation
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Easy-to-use Self Service portal to manage your outbound campaigns
Open Banking
Add bank-to-bank transfer options to your online payment journey, and receive funds straight away!
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Receive funds instantly when a transaction is complete.
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Increased convenience for customers with no need to remember card information.
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Transaction fee is up to 75% cheaper than alternative methods.
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Eradicates fraudulant transactions.
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Stand out from the competition with the latest payment offering, powered by the Open Banking Initiative.
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Device agnostic, allowing customers to pay via their desktop, mobile phone or tablet.
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No charges for failed payments.
Additional Services
Tokenisation
Tokenise a user's card and they will only have to provide card details once, saving them time on regular payments and purchases.
Recurring Payments (or CPA)
Offer Recurring Payment Plans with a range of payment frequencies, such as weekly, fortnightly, monthly and more.
Secure Voice Recognition
To cater for all demographics, this service prompts the user to speak details out loud, accurately deciphering their answers.
Automatic Voice Transcription
The service will provide spoken information back to you in a sound file, transcribed text format or integrated directly to your back office systems.
Now I’ts Time to Automate
Your Business Payment
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