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MICROSOFT TEAMS PHONE INTEGRATION
Improve call management within Microsoft Teams and prioritise the ultimate goal: delivering exceptional customer satisfaction!
NEW FEATURE: NUACOM AI - Call Transcription | Emotion & Sentiment | Key Points | Call Summary | Talk Time Indicator. Learn more
Improve call management within Microsoft Teams and prioritise the ultimate goal: delivering exceptional customer satisfaction!
Nuacom offers a Microsoft Teams solution that transforms Teams into a centralized platform for collaboration, complete with a built-in phone system featuring Voice over IP (VoIP) capabilities.
Users can seamlessly communicate via chat, audio and video calls, web conferences, and traditional phone calls, all while retaining their familiar phone number.
Employees can make and receive calls, access voicemails, and transfer calls without leaving the Teams interface. This ensures a smooth workflow, improving productivity by centralizing communication tools in one platform.
Teams also supports video conferencing, file sharing, and chat features, making it an ideal environment for remote teams to stay connected and work efficiently, no matter where they are.
Port your existing numbers and use them in Microsoft Teams. You can also get new international numbers from 100+ countries.
We also support Toll-Free numbers.
With Nuacom’s advanced IVR (Interactive Voice Response) system you can choose greeting messages, choose the menu options and route calls to Microsoft Teams members automatically.

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Microsoft Teams Phone is a calling feature within Teams that allows users to make, receive, and transfer calls, making Teams a comprehensive communication platform for both internal and external communications.
Yes, Nuacom allows you to port your existing phone numbers into their system, so you can continue using the same numbers for your business communications while enjoying Nuacom’s advanced features within Microsoft Teams.
While Microsoft Teams offers basic phone functionality and routing, Nuacom provides enhanced features such as advanced call routing, IVR, call recording, and analytics. These features are specifically designed to improve business phone operations, making Nuacom a valuable addition for companies looking for more robust call management.
Nuacom seamlessly integrates with Microsoft Teams, allowing users to manage calls directly within the Teams interface. This integration centralizes communication and enables advanced features like voicemail-to-email, call transfers, and analytics, enhancing productivity for remote and in-office teams.
By combining Microsoft Teams’ collaboration tools with Nuacom’s advanced phone system, businesses can streamline their communication processes. This integration improves team collaboration, offers enhanced call management features, and ensures that employees can stay connected and productive from any location.
Microsoft Teams is a collaboration platform that brings together chat, video conferencing, file sharing, and application integration in a single workspace. It’s part of the Microsoft 365 suite, designed to enhance communication and productivity in organizations of all sizes. Microsoft Teams allows for seamless internal and external communication, project management, and file sharing, making it a go-to choice for businesses looking to optimize teamwork.
The best phone integration for Microsoft Teams is Nuacom’s VoIP system, which seamlessly integrates with Teams to provide a unified communication experience. This integration allows you to make and receive calls directly within the Teams interface using your existing Nuacom phone numbers. It also offers advanced call features like call recording, analytics, and automatic call logging, making communication more efficient and streamlined. The Nuacom and Microsoft Teams integration provides a complete solution for businesses looking to centralize communication within a familiar platform.
Integrating Nuacom with Microsoft Teams consolidates communication tools, allowing your team to handle phone calls, video meetings, and chat messages from a single platform. This integration ensures that all voice interactions are automatically logged within Teams, enhancing communication tracking and reducing manual data entry. Additionally, advanced features like call analytics and recording provide valuable insights, helping businesses optimize communication strategies and improve team efficiency.
Yes, you can use your existing Nuacom phone numbers with Microsoft Teams integration. The integration allows you to port your current numbers into the Teams environment, enabling you to make and receive calls without the need for new phone lines. This ensures continuity in business communication and makes the transition to a unified communication platform seamless. Additionally, Nuacom supports number porting, making it easy to maintain your current contact information.
Microsoft Teams integrates with a wide range of applications to enhance productivity and collaboration. Some key integrations include:
Yes, you can make international calls using Nuacom’s integration with Microsoft Teams. The integration supports international dialing, enabling businesses to connect with clients and colleagues worldwide. Nuacom’s competitive international rates and advanced VoIP features make global communication easy and cost-effective. The integration ensures that all international calls are logged and tracked within the Teams platform, providing a comprehensive communication overview.
Yes, call recording is available with Nuacom’s Microsoft Teams integration. Calls made and received through Nuacom’s VoIP system within the Teams platform can be recorded and securely stored. This feature is particularly beneficial for training, compliance, and quality assurance purposes. The recordings can be accessed directly through the Nuacom dashboard or Teams interface, ensuring that important communication is documented and easily retrievable.
Nuacom enhances Microsoft Teams’ communication capabilities by adding advanced VoIP features like call analytics, call routing, call logging, and recording. These features provide a comprehensive communication solution, enabling businesses to manage both internal and external communications more effectively. Nuacom’s VoIP integration turns Teams into a full-fledged communication hub, allowing employees to stay connected with clients and colleagues from anywhere, on any device.
Yes, Nuacom’s integration with Microsoft Teams supports mobile usage, allowing employees to make and receive calls from their mobile devices while maintaining full access to Teams’ communication tools. This flexibility ensures that employees can stay connected on the go, with all calls logged and tracked within the Teams environment. The mobile support includes access to advanced features like call transfer, recording, and analytics, making it easy to maintain productivity even outside the office.
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