Rated 5 out of 5
5/5 stars
Rated 5 out of 5
4.8/5 stars
Rated 5 out of 5
4.8/5 stars
BUSINESS PHONE PLANS & PRICING
Let’s find the right plan for you
Or get in touch with us and get a tailor-made plan based on your needs.
Most Popular
Unlimited
Save $72/year
$25
/user/month*
$19 $25
/user/month* paid annually
Unlimited calls to 30+ countries*
Free local number*
Desktop & Mobile App access
Virtual Queue, Group extensions, Ring Strategies
Call Reports & Analytics
Automated Call Recording
Auto-Attendant, Voice Menu (IVR)
Text-to-Speech Announcements
Opening Hours, Time-based Rules
HubSpot CRM Integration
Personalized onboarding and training
Data Retention Policy
Call Auto Tagging
2-way Business Text Messaging*
SMS Campaign*
NUACOM AI Call Insights Add-on!
Enterprise
Save $120/year
$35
/user/month*
$25 $35
/user/month* paid annually
Everything in the Unlimited plan, plus:
Advanced Call Reporting
Live Calls Wallboard
Live Call Coaching
Queues Log In / Log Out
Queue Position Announcement
Queue Call Back Request
After-call Wrap-up Time
CRM/Helpdesk Integrations
Custom Reporting
Auto Dialer New!
Softphone Announcements New!
NUACOM AI Call Insights Add-on!
Custom
Build your own plan:
Build your own plan:
Mix & Match Subscription
Volume Discount
API Developer Support
Dedicated Account Manager
Premium SLA
Custom Development
Rated 5 out of 5
4.9/5 stars
Compare plans
Call Rates in United States of America
| Landline | Free | Free | Free |
| Mobile | Free | Free | Free |
Call rates may vary. For detailed call rates, please download our full call rates list . Fair usage policy applies.
Detailed Business Phone Pricing
| Price for inbound calls & internal calls (toll-free excluded) | Free | Free | Free |
| Local phone number included | 1 per account | 1 per user | 1 per user |
| Price for additional phone numbers | From $5 /month | From $5 /month | From $5 /month |
| Minimum number of users | 4 users | 2 users | 2 users |
| Call Recording | None | 6 months | 6 months |
| Up to 10 years Retention Policy | Up to $5/user/month | Up to $5/user/month | Up to $5/user/month |
| Fax-to-Email | $15 | $15 | $15 |
| NUACOM AI | $9 | $9 | $9 |
Automation
| Time-based Call Routing | ✓ | ✓ | ✓ |
| Automatic Public Holidays Message | ✓ | ✓ | ✓ |
| Auto-Attendant | ✓ | ✓ | ✓ |
| Voice Menu | ✓ | ✓ | ✓ |
| Ring Strategy | ✓ | ✓ | ✓ |
| Group Timeout Action | ✓ | ✓ | ✓ |
| Call Forward to Mobile | ✓ | ✓ | ✓ |
| Automated Caller ID | ✓ | ✓ | ✓ |
| Call-ID Number-name | ✓ | ✓ | ✓ |
| International User Localisation | ✓ | ✓ | ✓ |
| Missed Call Email Notification | ✓ | ✓ | ✓ |
| Voicemail-to-Email | ✓ | ✓ | ✓ |
| User Offline Notification | ✓ | ✓ | ✓ |
| Call Backup | ✓ | ✓ | ✓ |
| Callback Widget | ✓ | ✓ | ✓ |
| Queue Position Announcement | - | - | ✓ |
| Queues Log In / Log Out | ✓ | ✓ | ✓ |
| Auto Dialer | - | - | ✓ |
AI Add-on!
| AI Call Summary | ✓ | ✓ | ✓ |
| AI Call Transcription | ✓ | ✓ | ✓ |
| Call Emotion and Sentiment Indicator | ✓ | ✓ | ✓ |
| Key Point Recognition & Topics | ✓ | ✓ | ✓ |
| Action Items | ✓ | ✓ | ✓ |
| AI Call Talk Time Indicator | ✓ | ✓ | ✓ |
Productivity
| Smart Call Transfer | ✓ | ✓ | ✓ |
| Parallel Calls | ✓ | ✓ | ✓ |
| Call Notes | ✓ | ✓ | ✓ |
| Call Tags | ✓ | ✓ | ✓ |
| Call Waiting | ✓ | ✓ | ✓ |
| DND (Do-not-disturb) | ✓ | ✓ | ✓ |
| Custom Call ID | ✓ | ✓ | ✓ |
| Click-to-Call | ✓ | ✓ | ✓ |
| Speed Dial | ✓ | ✓ | ✓ |
| Individual Voicemail | ✓ | ✓ | ✓ |
| Desktop Notification | ✓ | ✓ | ✓ |
| Ring on Announcement | ✓ | ✓ | ✓ |
| Ring on Speaker | ✓ | ✓ | ✓ |
| Desktop & Mobile App | ✓ | ✓ | ✓ |
| Google Chrome Extension | ✓ | ✓ | ✓ |
| Extension Status Monitoring | ✓ | ✓ | ✓ |
| Wrap-up Time | - | - | ✓ |
| Softphone Announcements | - | - | ✓ |
| IVR PAY | Optional Extra | Optional Extra | Optional Extra |
SMS Tools
| Bulk Outbound SMS* | ✓ | ✓ | ✓ |
| 2-Way SMS* | ✓ | ✓ | ✓ |
Collaboration
| Call Group | ✓ | ✓ | ✓ |
| Call Pick Up | ✓ | ✓ | ✓ |
| Group Voicemail Box | ✓ | ✓ | ✓ |
| Shared Contacts | ✓ | ✓ | ✓ |
| Distinctive Ringtones | ✓ | ✓ | ✓ |
| Call Conferencing Room | ✓ | ✓ | ✓ |
| Call Blocking | ✓ | ✓ | ✓ |
Monitoring & Management
| Team Status | ✓ | ✓ | ✓ |
| Advanced Call Logs | ✓ | ✓ | ✓ |
| Extension Usage | ✓ | ✓ | ✓ |
| Peak Time | ✓ | ✓ | ✓ |
| Call Stats (KPIs) | ✓ | ✓ | ✓ |
| Call Tracking | ✓ | ✓ | ✓ |
| Online User Management | ✓ | ✓ | ✓ |
| Daily/Weekly Email Report | ✓ | ✓ | ✓ |
| Call Barring | ✓ | ✓ | ✓ |
| Top Callers Reporting | ✓ | ✓ | ✓ |
| Missed Call SMS Automation | ✓ | ✓ | ✓ |
| Help Center Access | ✓ | ✓ | ✓ |
| Phone, Email & Live Chat Support | ✓ | ✓ | ✓ |
| Onboarding & Training | ✓ | ✓ | ✓ |
| Missed Call Follow Up Reporting | - | ✓ | ✓ |
| Automated Call Recording | - | ✓ | ✓ |
| Live Call Wallboard | - | - | ✓ |
| Live Call Listening (Coaching) | - | - | ✓ |
| Live Call Whispering (Coaching) | - | - | ✓ |
| Live Call Barging (Coaching) | - | - | ✓ |
Admin & Security
| SSO - Single Sign On | - | ✓ | ✓ |
Integrations
| Google Contacts | ✓ | ✓ | ✓ |
| HubSpot | - | ✓ | ✓ |
| GoHighLevel | - | - | ✓ |
| Salesforce | - | - | ✓ |
| Zoho CRM | - | - | ✓ |
| Pipedrive | - | - | ✓ |
| Zendesk Support | - | - | ✓ |
| Zendesk Sell | - | - | ✓ |
| Intercom | - | - | ✓ |
| Zapier | - | - | ✓ |
| ActiveCampaign | - | - | ✓ |
| Gong | - | - | ✓ |
| Keap | - | - | ✓ |
| Bullhorn | - | - | ✓ |
| OnePageCRM | - | - | ✓ |
| Autotask | - | - | ✓ |
We have 100s of integrations available. If you do not see your integration please contact us and we will be happy to assist.
Notes: * Unlimited calls (landline and Mobile) subject to our fair use policy. Additional charges may apply to SMS services. Availability may vary by country.
Add-ons
Customize your setup with extra services that support your business as it grows.
TRANSFORM YOUR BUSINESS WITH
NUACOM's AI Conversational Insights
Enhance Sales and Customer Support Efforts with Smart Insights!
$9/user/month
- Call Summary
- Call Transcription with Search
- Action Items
- Topic Recognition
- Keyword Tracker
- Key Points
- Email Recap
- Emotion and Sentiment
- Talk Time Indicator
- AI Auto-tagging
NUACOM AI is free to try for all current subscribers for 60 mins of calling per month
AI Receptionist (AI Voice Agents)
Capture every lead 24/7 with an AI receptionist that intelligently handles calls and routes messages.
Coming Soon!
WhatsApp Integration
Manage WhatsApp messages as a team from one central platform instead of individual devices.
Coming Soon!
Ready to Transform Your Business Communication?
Join 25,000+ businesses using Nuacom to deliver exceptional customer experiences.
Frequently Asked Questions
A user is anyone that will be using the system: an agent, supervisor or administrator. When creating a user, you can choose to associate this new user with an extension or not.
No, but if you have a particular requirement, we recommend speaking with one of our account managers to find the best Business Phone Pricing solution for your needs.
Yes! You are free to switch plans, add and remove users, upgrade or downgrade, at any time.
In most cases, yes! If you own a phone number with your current provider, you can port it over to your NUACOM Account. Also, we can set up a call divert from your existing provider to ensure there will be no downtime during the switch. For more information on the porting process, timeframe and charges, please contact us.
Yes! You can configure your credentials on up to 3 separate devices: desktop app, mobile app and IP phone. When you receive an incoming call, all devices connected with your credentials will ring simultaneously.
We offer a 30-day rolling contract basis for all of our standard business phone pricing. If you are interested in an annual contract, please contact our Sales Team or use our live chat.
Yes, all the Business Phone Pricing and call rates are excluding taxes.