Quo (OpenPhone) has established itself in the telecommunications market, but staying established doesn’t make it the optimal choice for modern businesses. Their platform hasn’t evolved to meet what contemporary teams need, leading many organizations to seek out superior Quo alternatives.
Also, Quo’s telephony solutions often come with complex pricing structures and limited feature sets. Don’t expect seamless integrations, advanced AI capabilities, or flexible scalability.
While Quo may be adequate for basic needs, it typically falls short for growing businesses. Read on to discover better Quo alternatives and which one offers the features your organization requires.
Looking to see how the top alternatives to Quo stack up? Check out the table below for a quick rundown of the leading options:
| Provider | Starting price | Unlimited calling to US & Canada | SMS to US & Canada | AI Features | CRM Integrations | Additional phone numbers |
|---|---|---|---|---|---|---|
| NUACOM | $24.99 per user per month | ✅ | ✅ | Full AI suite | 100+ platforms | From $5 per number per month |
| Quo (OpenPhone) | $19 per user per month | ✅ | ✅ | AI summaries & transcripts | Limited options | $5 per number per month |
| Dialpad | $15 per user per month | ✅ | ✅ | Full AI suite | Pro+ only | $5 per number per month |
| Aircall | $30 per user per month | ✅ | Contact Sales | AI add-on $9/month | 100+ integrations | $6 per number per month |
| RingCentral | $20 per user per month | ✅ | 25 messages per user | AI assistant | Advanced+ only | $4.99 per number per month |
| Ooma | $19.95 per user per month | ✅ | Pro+ only | None | Pro+ only | $9.99 per number per month |
| Nextiva | $30 per user per month | ✅ | 100 messages per user | Usage-based fees | Add-on required | Undisclosed fee |
| Google Voice | $10 per user per month | ✅ | ✅ | None | Google Workspace only | Contact sales |
Rated as the #1 business phone solution by industry experts, NUACOM is a comprehensive communication platform that enables organizations to manage their entire communication infrastructure with unprecedented efficiency. With NUACOM’s plans, you receive unlimited calling and texting across multiple countries, advanced AI-powered insights, and enterprise-grade features at small business prices.
Looking to transform your communication strategy? NUACOM provides dozens of automation tools to streamline customer relationships. You can leverage AI-powered call summaries, emotion analysis, and automated action item extraction to enhance every customer interaction. Set up intelligent call routing, configure professional auto-attendants, and implement sophisticated IVR systems that guide callers to the right team members instantly.
NUACOM’s platform goes beyond basic communication with advanced features like real-time wallboards, comprehensive analytics, and seamless integration with 100+ business platforms including Salesforce, HubSpot, and Zendesk. Team members can collaborate effectively using shared numbers, warm transfer capabilities, and detailed call recordings with searchable transcripts.
The AI suite includes conversation intelligence that analyzes talk time ratios, identifies key discussion points, tracks emotional indicators, and generates comprehensive email recaps automatically. These features enable teams to improve performance, enhance customer satisfaction, and drive better business outcomes through data-driven insights.
Unlimited calling and SMS/MMS to 30+ countries
Comprehensive AI suite with call summaries, emotion analysis, and keyword tracking
40+ CRM and business app integrations included
Professional auto-attendant and advanced IVR systems
Real-time wallboards and live call monitoring
Enterprise-grade security with GDPR compliance
5-minute setup with zero downtime migration
24/7 support across all plans
Flexible month-to-month contracts
Free desk phones on annual plans
NUACOM provides transparent and affordable pricing designed for businesses of all sizes. We offer two comprehensive tiers:
Unlimited: $24.99 per user per month to unlock AI insights, advanced analytics, CRM integrations, and premium support
Enterprise: $34.99 per user per month for complete call center features, advanced security, and dedicated account management
Quo (OpenPhone) is a modern business phone system that emphasizes team collaboration and shared communication. This platform offers shared numbers that allow multiple team members to handle calls and messages collectively, creating transparency in customer interactions.
Quo (OpenPhone) provides basic AI features including call summaries and transcriptions, though these are limited compared to more advanced platforms. The system includes fundamental business features like auto-replies, scheduled messaging, and call recording capabilities.
However, Quo (OpenPhone) lacks many enterprise features that growing businesses require. The platform doesn’t offer advanced call center functionality, comprehensive analytics, or extensive integration options beyond basic CRM connections.
Shared phone numbers with team collaboration
Basic AI call summaries and transcriptions
Simple CRM integrations (HubSpot, Salesforce)
Auto-replies and scheduled messaging
Call recording and voicemail transcription
Mobile and desktop applications
OpenPhone offers three pricing tiers with limited scalability:
Starter: $19 per user per month for basic features and shared numbers
Business: $33 per user per month for AI features and advanced integrations
Scale: $47 per user per month for call analytics and priority support
Dialpad is a cloud-based platform that launched in 2011, focusing heavily on AI-powered communication tools. Their system emphasizes call transcriptions, real-time analytics, and conversation intelligence, making it suitable for organizations prioritizing call quality monitoring and sales training.
Dialpad’s AI capabilities include Voice Intelligence (Vi) that provides real-time transcriptions, sentiment analysis, and coaching recommendations during calls. However, these advanced features often require higher-tier plans and can be costly for smaller organizations.
The platform has significant limitations including expensive toll-free numbers, user minimums on higher-tier plans, and restricted features on entry-level subscriptions. International capabilities are limited, and many essential business features require upgrades.
AI-powered call transcriptions and analysis
Real-time coaching and sentiment analysis
Google Workspace and Microsoft 365 integrations
Basic auto-attendant and call routing
Limited CRM integrations (Pro plan only)
Video conferencing for small groups
Dialpad’s pricing structure includes user minimums and feature restrictions:
Standard: $15 per user per month for basic calling and AI features
Pro: $25 per user per month with CRM integrations (3-user minimum)
Enterprise: Custom pricing for advanced features (significant user minimums)
Aircall is designed primarily for larger organizations and call centers requiring advanced telephony features. The platform offers extensive integrations with over 100 business applications and sophisticated call routing capabilities.
While Aircall provides comprehensive features for enterprise environments, it comes with significant limitations for smaller businesses. All plans require minimum user commitments, making it expensive for small teams. Essential features like SMS capabilities and AI tools require additional paid add-ons.
The platform’s pricing structure can become costly quickly, with basic plans starting at $30 per user monthly plus mandatory minimums. International calling and advanced features often require sales consultations for pricing.
100+ business application integrations
Advanced call routing and IVR systems
Call recording with extended storage options
Professional call center features
Advanced analytics and reporting
SMS and MMS support (varies by region)
Aircall requires minimum commitments and has complex pricing:
Essentials: $30 per user per month (3-user minimum) for basic features
Professional: $50 per user per month (3-user minimum) with advanced capabilities
Custom: Quote-based pricing (25-user minimum) for enterprise features
Add-ons include AI features ($9 per user per month) and advanced analytics ($15 per user per month).
RingCentral provides a comprehensive unified communications platform combining voice, video, messaging, and collaboration tools. As one of the older VoIP providers, they offer extensive feature sets suitable for larger organizations with complex communication needs.
The platform includes advanced video conferencing capabilities, team collaboration tools, and integration options with major business applications. However, RingCentral’s pricing is higher than many alternatives, and essential features like unlimited SMS require expensive plan upgrades.
RingCentral’s complexity can be overwhelming for smaller businesses, with lengthy setup processes and numerous configuration options that may not be necessary for straightforward communication needs.
Comprehensive unified communications suite
Advanced video conferencing (up to 200 participants)
Team messaging and collaboration tools
CRM integrations on higher-tier plans
Auto-attendant and call queue management
Analytics and reporting capabilities
RingCentral offers three main business plans:
Core: $20 per user per month for basic unified communications
Advanced: $25 per user per month with CRM integrations and advanced features
Ultra: $35 per user per month for complete feature access and enhanced analytics
Ooma offers business phone services with a focus on affordability and traditional telephony features. The platform works with various device types including smartphones, analog phones, and Ooma’s proprietary hardware.
While Ooma provides cost-effective entry-level pricing, many essential business features require plan upgrades. Text messaging isn’t available on the basic plan, and even the highest tier limits messaging to 1,000 messages per account monthly.
The platform includes features that many businesses may not need, such as analog fax support and overhead paging, while lacking modern capabilities like advanced analytics and comprehensive CRM integrations.
Multi-device compatibility (smartphones, desk phones, analog)
Ring groups and call queues
Virtual receptionist functionality
Basic video conferencing (upgrade required)
Call recording (upgrade required)
Limited CRM integration options
Ooma provides three pricing tiers with feature limitations:
Essentials: $19.95 per user per month for basic phone features
Pro: $24.95 per user per month adding text messaging and video conferencing
Pro Plus: $29.95 per user per month with CRM integration and advanced features
Nextiva attracts businesses seeking comprehensive customer experience management platforms with native integrations for enterprise tools like Microsoft Dynamics 365 and Oracle Sales Cloud. The platform combines voice communications with social media management and customer service tools.
However, Nextiva doesn’t include essential features like call recording and toll-free numbers on base plans. Accessing these capabilities requires upgrading to the Engage plan at $40 per user monthly, creating significant cost increases for basic functionality.
Many standard integrations require additional fees, and the platform’s complexity can be overwhelming for businesses seeking straightforward communication solutions. Setup processes are lengthy compared to more modern alternatives.
Customer experience management platform
Microsoft and Oracle native integrations
Social media management tools
Video conferencing and collaboration
Auto-attendant and call routing
Advanced reporting (higher tiers only)
Nextiva offers graduated pricing for small business plans:
Core: $30 per user per month for basic voice and video communications
Engage: $40 per user per month adding toll-free numbers and call recording
Power Suite: $60 per user per month with advanced CX management features
Google Voice provides basic business communication features with seamless integration into the Google Workspace ecosystem. The platform works well for organizations already using Google’s productivity suite extensively.
While Google Voice offers the lowest entry-level pricing, it lacks many features that modern businesses require. There’s no support for toll-free numbers, limited auto-reply capabilities, and restricted availability in select countries only.
The platform requires an active Google Workspace subscription in addition to Voice licensing, potentially increasing total costs. Advanced features like automatic call recording and comprehensive analytics require expensive plan upgrades.
Deep Google Workspace integration
Basic call routing and forwarding
Voicemail transcription
Multi-level auto-attendants (Standard plan)
Ring groups for team collaboration
Simple setup and management
Google Voice requires Google Workspace subscriptions plus Voice licensing:
Starter: $10 per user per month (maximum 10 users) for basic features
Standard: $20 per user per month with auto-attendants and call recording
Premier: $30 per user per month for automatic recording and advanced reporting
Note: Google Workspace subscription required ($6+ per user monthly additional cost).
We used a comprehensive evaluation process to identify the best alternatives to Quo telephony solutions.
First, we analyzed user reviews and testimonials from businesses using various communication platforms. Our team then conducted hands-on testing of multiple VoIP solutions to evaluate the leading options based on four critical criteria:
Value proposition: When selecting business communication systems, consider both upfront costs and long-term value. Avoid providers with hidden fees, setup charges, or surprise upgrade requirements. System reliability: Communication failures can be devastating for business operations. We evaluated call quality, uptime guarantees, and system stability across different network conditions. Integration ecosystem: Modern businesses require communication platforms that work seamlessly with existing tools. We assessed integration quality, setup complexity, and data synchronization capabilities. User experience: The most effective business phone systems simplify communication rather than complicating it. Intuitive interfaces with minimal learning curves enable teams to become productive immediately.
Why many businesses move beyond traditional telephony providers
Despite their market presence, traditional telephony providers like Quo aren’t designed for modern business growth. Legacy pricing structures lack transparency, and feature sets don’t scale effectively with evolving business needs.
Let’s examine the key limitations.
Limited scalability and modern features
Traditional providers often miss advanced capabilities that growing businesses require. They typically don’t offer comprehensive call analytics, AI-powered insights, or modern collaboration tools that enhance team productivity.
Worse, these providers can’t accommodate rapid business growth or changing communication needs. Upgrading often requires complex renegotiations, hardware changes, or complete system replacements that disrupt operations.
The best modern communication platforms make it easy to scale features and capacity. This means businesses can add users instantly, access advanced analytics, and integrate new tools without lengthy implementation processes or expensive professional services.
Complex pricing and hidden costs
Traditional telephony providers frequently use complicated pricing structures with hidden fees, surprise charges, and mandatory add-ons that make budgeting difficult. Setup fees, maintenance contracts, and equipment rental costs can significantly exceed initial estimates.
Modern VoIP platforms like NUACOM provide transparent pricing with all features clearly listed and no surprise charges. Businesses know exactly what they’re paying for and can budget accurately for their communication needs.
International calling, advanced features, and additional numbers are priced transparently, enabling businesses to plan effectively without worrying about unexpected charges or complex contract negotiations.
Outdated interfaces and user experience
Many traditional providers use legacy interfaces that feel outdated and require extensive training for effective use. Complex configuration processes and unintuitive controls slow down productivity and frustrate users.
Modern communication platforms prioritize user experience with intuitive interfaces, mobile-first design, and streamlined configuration processes. Users become productive immediately without extensive training or complex setup procedures.
4.8/5 stars
4.8/5 stars
4.9/5 stars
⭐⭐⭐⭐⭐
25 September, 2024
Best customer support
We needed to implement a VolP system within a very short timeframe, and NUACOM
proved to be the perfect choice. A special thanks to David and Vaibhav for their
exceptional support. Despite their busy schedules, they made time to ensure a
smooth onboarding process, understanding the urgency of our business needs.
Date of experience: September 25, 2024
If you’re seeking a superior alternative to traditional telephony providers, NUACOM stands out as the clear choice.
NUACOM is the only platform on this list offering comprehensive AI features, unlimited international calling, and 40+ integrations without additional fees or restrictive plan limitations. It’s also the most cost-effective option, and you can test all features risk-free.
By choosing NUACOM, you’re not just selecting a VoIP provider; you’re partnering with a company committed to helping you achieve seamless and effective communication. Experience the difference with NUACOM, the best VoIP
NUACOM excels for small businesses by providing enterprise-grade features at affordable pricing. Unlike alternatives that restrict key capabilities to expensive plans, NUACOMs AI insights, international calling, and comprehensive integrations starting at $24.99 per user monthly.
NUACOM stands out as the superior Quo alternative because it provides enterprise-grade features at small business prices, starting at just $24.99 per user monthly. Unlike traditional telephony providers, NUACOM has a comprehensive AI suite with call summaries, emotion analysis, and keyword tracking, plus 100+ CRM integrations without additional fees. The platform offers unlimited calling to 30+ countries, 5-minute setup, and transparent pricing with no hidden costs. NUACOM also provides advanced features like real-time wallboards, sophisticated IVR systems, and professional auto-attendants that traditional providers either don’t offer or charge significant extra fees to access.
Quo alternatives vary significantly in pricing and value. NUACOM offers the most competitive pricing starting at $24.99 per user monthly with comprehensive features included. Quo (OpenPhone) starts at $15 (yearly plan) monthly but lacks advanced AI capabilities and extensive integrations. RingCentral begins at $20 with limited SMS (25 messages per user), while Aircall starts at $30 with mandatory 3-user minimums. Nextiva costs $30 monthly for basic features, requiring upgrades to $40+ for essentials like call recording. Google Voice appears affordable at $10 monthly but requires additional Google Workspace subscriptions ($6+ monthly), making it more expensive than initially advertised. NUACOM provides the best value with transparent pricing and no mandatory add-ons.
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