NEW FEATURE: NUACOM AI - Call Transcription | Emotion & Sentiment | Key Points | Call Summary | Talk Time Indicator. Learn more

NEW FEATURE: NUACOM AI - Call Transcription | Emotion & Sentiment | Key Points | Call Summary | Talk Time Indicator. Learn more

Nuacom Reviews

Rated 5 out of 5
5/5 stars
Rated 5 out of 5

4.8/5 stars

Rated 5 out of 5

4.8/5 stars

Rated 5 out of 5

4.9/5 stars

Below are a few reviews for Nuacom. Click the review to read more on the review platform.

Review from G2

Cian M.
12/07/2023
NUACOM's customer service team is exceptional, each employee is willing to go above and beyond for the customer. Integration was straight forward and we are now looking to provide our customers with a great quality, efficient and reliable call experience.
Ben k.
04/07/2023
The onboarding was great. I have used other software and they are self service and support was really slow so very happy with Nuacom.
Chris P.
04/07/2023
Excellent introduction and setup by Vaihav of the VOIP system. Very impressed with the flexibility of setup to allow it to work for our company. Not live yet so full review not possible.
 Alba M.
Alba M.
04/07/2023
It centralises the different venues in one place. Making easy to not miss calls as well as providing a better customer experience. Not only for the business but for customers too.
Naomi K.
Naomi K.
07/07/2023
Vaibhav was extremely helpful and cleared up any queries I had. The system is user friendly, easy to use and any small queries I had were rectified after my call with Vaibhav.
Verified User in Hospital & Health Care
21/03/2025
Nuacom were extremely quick in setting up our account, delivering our new phones, arranging training and everything else that comes with integrating a new phone system. I have found it all such an easy process, their customer support has been very helpful and I would be very happy to recommend their service.
Keiran B.
11/03/2025
Outstanding service! They set everything up for me seamlessly, answered all my questions with clarity, and were highly professional throughout. The system is easy to use, packed with many great features, and delivers a fantastic experience. A great service all around – highly recommended!
Verified User in Medical Practice
10/03/2025
Nuacom have a no fuss system and the customer support is fantastic. Always available if any issues arise or any changes need to be made to the system.
Andrew V.
11/11/2024
We moved to Nuacom after issues with a previous provider. Within a week of our first enquiry we were fully set up. We are a busy solicitors office which depends on client contact and phone service. We couldn't recommend Nuacom highly enough. Andy
JamJo M.
30/10/2024
I really like the softphone mobile app and its ease of use and quality of call. Far better than what we used with a previous supplier.
Verified User in Computer Software
15/10/2024
I am a new business customer to NUACOM. I have found NUACOM's products to be well thought through. NUACOM is well resourced, their cloud tech is functionally rich and the assistance I received to get my business onboarded to their cloud VOIP system was excellent. Of the VOIP providers I have had experianced, I have no hesitation in recommending NUACOM to enterprise organisations, corporates and small businesses alike.
Sarah M.
14/10/2024
Our company decided to go with NUACOM on Thursday and we were set up by Friday morning with all paperword complete and numbers ported from previous carrier. Support team was very helpful and could not do any more for our transition.

Review from Google

AXOS Auto
AXOS Auto
5 months ago
Nuacom have a great support team. Andrei recently spent a few hours working through an issue we had on our network to get our phones up and running again even though the problem was not directly Nuacoms to fix.
Anthony Homan
Anthony Homan
5 months ago
Good price, good service, good customer care. Overall I would reccomend these guys.
Hilda Chan
Hilda Chan
11 months ago
Best service and aftercare from the team - it took us awhile to think about switching but it is the best decision we have ever made. Thank you to James and Heather!
Mindaugas FleetConnect
Mindaugas FleetConnect
11 months ago
After having nightmares with multiple other companies Nuacom proved to be a great company. Highly recommended. Big Thanks to Andrey who is a great asset to the company. Appreciate all your help!
Ion Toma
Ion Toma
3 years ago
Have been using their system for the last 3 years with no issues. Really like their smartphone app that allows me to take my business with me wherever I go!
David Hanlon
David Hanlon
9 months ago
Excellent VOIP telephony with great flexibility for our small office & work from home seemlessly. Amazing customer service on the rare occasion you need it. Great to deal with real people. I needed another extension/line, phoned them (hotline for existing customers) and collected a new fully configured desk phone in Maynooth 30 mins later. Plug into network and its up and running. Couldn't be simpler or quicker. So glad I ditched my previous provider.

What do our customers say about us online. Read them

2025 G2
Q2 Consumer Report

Satisfaction Ratings

Quality of Support
Avg 91% 98%
Ease of Use
Avg 92% 95%
Meets Requirements
Avg 92% 96%
Ease of Admin
Avg 89% 95%
Ease of Doing Business with
Avg 90% 96%
Ease of Setup
Avg 91% 94%