Transform Your Business with
NUACOM's AI-Powered Conversational Insights
Enhance Sales and Customer Support Efforts with Smart Insights!
Over 25,000 users around the world have trusted us. Join them
Let AI do the hard work
Review your calls faster than ever!
Quickly grasp conversation highlights with AI-generated call summaries and key insights. Skip the lengthy call reviews and focus on empowering your team with valuable time. Enhance productivity and streamline decision-making.
Who said what and when did they say it?
Effortlessly track conversation participants with AI-driven call transcription and speaker identification. Skip the confusion of mixed voices and quickly pinpoint who said what, allowing you to focus on analysing and acting on key points.
Who is happy and who is not?
Assess call sentiment with AI emotion analysis that high-lights key emotional phrases. Easily click on each highlighted segment to re-play the specific part of the recording, helping you to understand and address customer feelings more effectively.
NUACOM AI: Supercharging Teams and Transforming Support
AI-Powered Call Summary
NUACOM’s AI-Powered Call Summary provides concise, accurate overviews of conversations, highlighting key points without lengthy transcripts. This feature helps teams quickly understand calls, saving time and improving efficiency. This ensures important details are easily accessible for faster follow-ups and better decision-making.
AI-Generated Call Transcription
Transform your spoken conversations into precise, speaker-identified text. Gain accurate records and invaluable insights into customer calls, quickly pinpointing key discussion points.
With Transcript Search, easily find any conversation containing a particular keyword across your entire call log.
Call Emotion and Sentiment Indicator
The Call Emotion Indicator uses AI to detect caller emotions through voice analysis, helping businesses enhance responses and agent training. It also provides sentiment data for strategic improvements, integrating securely with NUACOM’s platform.
Email Recap
Receive automatic email overviews of calls, highlighting summaries, action items, topics, and more.
Keyword Trackers
Automatically identify vital keywords in customer calls and receive alerts for better monitoring and oversight.
Auto-Tagging
Let AI categorize calls based on triggered keywords, eliminating manual tasks and reducing your team workload.
Key Point Recognition & Topics
Key Point Recognition automatically identifies crucial discussion points to boost productivity and rapid decision-making by ensuring no key detail is missed.
Expand upon Key Points and reveal the underlying themes within your conversations. The AI Topics feature dives deep into conversation subject matter, for a complete picture.
Action Items
Gain instant clarity on your next steps. Our AI automatically extracts tasks directly from your calls, highlighting every post-call activity, from review to follow-up.
AI Call Talk Time Indicator
With the AI Talk Time Indicator, gain insights into who dominates the conversation, ensuring balanced and effective communication on every call.
NUACOM AI is free to try for all current subscribers for
60 mins of calling per month
Please activate this feature on your dashboard HERE to discover the unlimited power of NUACOM AI
Discover the Power of NUACOM AI
Nuacom AI
9$ /License
Per month, applied on all Nuacom licenses
- Call Summaries
- CRM Logging
- Key Topic Recognition
- Talk - to - Litsen Ratios
- Text Search
- Sentiment Analysis
- Trending Topics
GetApp
4.8 Star Average Rating
G2
4.7 Star Average Rating
5 Star Average Rating
Capterra
4.8 Star Average Rating
FAQs
NUACOM leverages generative AI to create detailed text outputs, such as call summaries, by analysing dialogues between participants. This cutting-edge technology provides significant value for Sales and Support Managers by enabling quicker call reviews, enhancing team coaching, and improving CSAT and conversion rates through superior agent performance.
Currently, NUACOM’s AI technology is optimised for calls conducted in English. Although customers from any region can purchase the AI services, we are actively working on incorporating additional languages. We prioritise adding new languages to NUACOM AI based on the demands of our customer base.
No, NUACOM ensures that your call data, including recordings and transcripts, remain confidential and secure. They are not shared with third parties outside of NUACOM, nor are they used to train any AI models, whether internal or external.
NUACOM AI is offered at the prices displayed on our pricing page, and the cost applies to all NUACOM licenses. The number of AI licenses provided matches the number of standard NUACOM licenses on your account. There are no extra charges based on the volume of calls transcribed or enriched with AI-generated content.
Content produced by NUACOM AI, including call summaries, key discussion points, and speaker participation ratios, can be found on the call transcript and recording page. These transcripts and recordings are accessible via NUACOM’s Call Information Center. By selecting a call or voicemail, Sales and Support Managers can quickly glean insights from the AI-generated information.
Yes, NUACOM adheres to the guidelines and regulations set forth by the European AI Act. Our commitment to compliance ensures that our AI technologies operate within the legal frameworks established by European authorities.
NUACOM’s AI tools enhance business operations by automating tasks such as call transcription and summarisation. This leads to more efficient communication, better customer interactions, and streamlined workflows, ultimately boosting productivity and customer satisfaction.
By providing real-time insights and detailed call analytics, NUACOM AI empowers businesses to make informed decisions. This technology helps identify customer emotions, streamline training, and improve overall call handling efficiency, leading to better performance outcomes.
NUACOM’s AI stands out due to its focus on privacy and data security, ensuring that your call data is never misused. Additionally, its tailored AI capabilities provide practical insights for specific business needs, such as improving sales conversions and customer support efficiency.
Yes, NUACOM’s AI solutions are designed to seamlessly integrate with your current business infrastructure. This ensures that you can leverage AI capabilities without disrupting your existing workflows, allowing for a smooth transition to enhanced, AI-driven operations.