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Every Conversation Matters
The Best Business Phone System in New York
Transform your business in New York and beyond with our cutting-edge Cloud Based VoIP solution and versatile call center software. Whether your team is working remotely or in the office, we empower you to deliver top-notch customer service and close more sales.
Over 15,000 users around the world have trusted us. Join them
for Sales Teams
A New Way to Perform Sales Calls
Elevate your sales strategy with detailed call management—add valuable notes and tags during negotiations to capture every critical detail. With call recording, you’ll never lose important data, ensuring that every conversation is documented and accessible when you need it most.
Enhance your connection rates with automated caller ID, giving you a local presence that resonates with prospects. Plus, track your team’s performance and optimize your strategy with comprehensive call analytics, providing insights that drive better results.
Most Popular Features
Call Routing and IVR
Effortlessly configure routing rules and interactive voice response (IVR) systems to ensure callers are directed to the appropriate team seamlessly on their initial attempt.
CRM and Helpdesk Integrations
Integrate Nuacom with your CRM or Helpdesk for centralised activity, automate call logging, and maintain a comprehensive 360-degree view of your data at all times.
Voicemail to Email
Voicemail-to-Email converts voicemail messages into email notifications, enabling users to read their messages conveniently instead of listening to them.
Nuacom AI
Let AI do the
hard
analytical
ground
demanding
helpful
work
Understand your calls better and drive smarter follow-up with actionable insights!
Summary | Transcript Search | Action Items
Topics | Key Points | Emotion | Talk Time
For Customer SErvice Teams
Redesign Your Customer Service
Collect information from inbound calls and set up automation workflows to streamline the support process.
Track every call query, review call logs, and view which agents are interacting with which customers.
Simplified Actions
Look up all information about your callers with a click.
Quicker Resolution
Connect customers to the most appropriate team, automatically.
Ticketing
Integrate your ticketing system and track your phone activities.
Data
Check KPIs using our Advanced Reporting Tool.
Download Our Price List
Enhance Productivity in The Office or on the Go
Mobile and Desktop App for Seamless Connectivity
Nuacom’s desktop app streamlines business communication with a user-friendly interface and powerful features like call recording, detailed analytics, IVR setup and Our Powerful Auto-Dialer. It keeps your team connected, enhances productivity, and provides real-time insights for better decision-making.
For remote or on-the-go teams, Nuacom’s mobile app offers the same robust features, ensuring seamless communication wherever you are. Manage calls, access voicemails, and view call history effortlessly, maintaining efficiency and professionalism from anywhere.
BUSINESS Phone System
User-Friendly Business Phone System
Customize your IVR call flows to streamline operations and automate your team’s processes with ease. With Nuacom, you can design an ideal call flow that ensures your customers are directed to the right place, saving time and improving efficiency.
Stay connected no matter where you are by setting up auto-forwarding to your mobile when you’re away from your desk. Monitor your team’s performance in real-time with a live calls wallboard, and use call analytics to discover peak times, track call volume, and generate detailed reports for better decision-making.
What do our customers say about us online. Read them
Excellent VOIP telephony with great flexibility for our small office & work from home seemlessly.
Amazing customer service on the rare occasion you need it.
Great to deal with real people. I needed another extension/line, phoned them (hotline for existing customers) and collected a new fully configured desk phone in Maynooth 30 mins later. Plug into network and its up and running. Couldn't be simpler or quicker. So glad I ditched my previous provider. 
David H19 June 2024 
"Best soft phone service of the century!"
The customer service is impeccible. I was guided through each step of the process which was really helpful. I cannot thank David and Vaibhav enough for all their help - a truly tremendous team serving an incredible piece of tech!.
Sean N19 June 2024 
"Very easy to deal with"
Having used NUACOM in previous employment and found it very good, when I setup my own company I choose NUACOM for my own phones, when one of my customers needed to change Telecoms company I immediately suggested NUACOM also.
Their interface is intuitive and support is great.
Cathal O10 June 2024
Outstanding service! They set everything up for me seamlessly, answered all my questions with clarity, and were highly professional throughout. The system is easy to use, packed with many great features, and delivers a fantastic experience. A great service all around – highly recommended!.
Keiran Brown11 March 2025 
"Highly Recommend"
After our last company decided to leave the market, I began my search for a replacement. Nuacom was my first call and after speaking with the agent there was no hesitation is moving forward and confirming my order. Evey detail I needed was explained and within 15 minutes my process was underway. The customer service and support is excellent. I opted for the new phones from Nuacom and they are excellent quality. I now have a better service and more features than before at much better prices.
Shayne K4 June 2024
Nuacom were extremely quick in setting up our account, delivering our new phones, arranging training and everything else that comes with integrating a new phone system. I have found it all such an easy process, their customer support has been very helpful and I would be very happy to recommend their service.
Denise Slattery21 March 2025
"All set up and ready to go in 20 minutes - excellent!"
Simple. And easy to use
App works well, porting was easy
Andy M21 June 2024
"Really intuitive and international calls quality is nice"
It's simple to load on PC or mobile and take calls anywhere, send them to the voice mail and it has all kinds of tools useful to keep efficient call tracking.
Sabine L6 June 2024
2025 G2
Q2 Consumer Report
Satisfaction Ratings
Quality of Support
Avg 91%
98%
Ease of Use
Avg 92%
95%
Meets Requirements
Avg 92%
96%
Ease of Admin
Avg 89%
95%
Ease of Doing Business with
Avg 90%
96%
Ease of Setup
Avg 91%
94%
A Cloud Phone System that integrates with 100+ Business Apps Contact Sales
Frequently asked questions
What Is VoIP?
Voice over Internet Protocol (VoIP) is a technology that enables voice communication over the internet instead of traditional phone lines. With VoIP, analog audio signals are converted into digital data packets and transmitted over internet networks. This allows for cost-effective and efficient voice communication, often providing features like video calls, conferencing, and instant messaging. VoIP services can be accessed through dedicated VoIP phones, computers, or mobile devices. By leveraging the internet, VoIP eliminates the need for traditional telephone infrastructure, offering businesses and individuals a flexible, scalable, and often more affordable solution for voice communication.
What is a "Cloud-based" service?
Our service is “cloud-based” which means that the core processing equipment and software are located in different data-centres. Many popular and established brands such as Amazon, Google, Salesforce, Microsoft, etc. offer cloud-based systems, because they are more secure, flexible and cost-efficient.
Why should I switch to cloud telephony?
Traditional phone systems are becoming obsolete and limited: it requires additional hardware/support, it involves additional charges for line rental and is based on old technology. With a cloud-based phone system, you only need an Internet connection to manage your business communication. You get very low call rates, free national calls, local or international phone numbers, tons of advanced VoIP features (call queues, voicemail, call transfer, call conference, IVR menu, call recording, etc.), professional 24/7 support and so much more.
Will I have a good call quality?
Actually, your call quality will be better and clearer than on traditional phones. This is because all the calls made via our system using digital wideband audio, which provides a superior call quality.
Can I keep my existing phone number?
Yes, you can keep your existing phone number (by porting it to us). It usually takes from 2 to 10 days to port your number. Please note that there is once-off charge associated with each number porting.
What is the best business VoIP phone service in New York?
The best business VoIP phone service in New York is Nuacom. It offers reliable connectivity, advanced features like call recording, voicemail-to-email, and seamless CRM integration. Nuacom is designed to support businesses of all sizes, from small offices to large call centers, ensuring clear and efficient communication whether your team is remote or in the office. For a comprehensive and tailored VoIP solution, Nuacom is the top choice in the New York business environment.
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Click here to read some of our reviews from our customers.
