Conversations

Business Text Messaging

Connect, sell, and support customers with 2-way Business Text Messaging (SMS) from a unified workspace.

Build Better Relationships through Business Text Messaging

Voice & Text in One App

Bring calls and texts together and never lose the thread of a conversation.

Streamline Teamwork

Route incoming texts to pre-set groups or agents to ensure the right team always responds.

Boost Response Times

Set SLA policies to monitor reply times and ensure customers are never left waiting.

Manage All Your Team Text Messaging
from One Unified Inbox

Text Anytime, Even During a Call

Send helpful links, meeting details, or payment reminders while on a live call, providing instant, real-time support.

Turn Post-Calls into Proven Results

Send text messages with proposals, guides, order updates, or even payment links right after your call, accelerating deals and closing tickets faster.

Speed Up Responses with Templates

Use pre-approved, personalized templates to answer common questions instantly and ensure brand consistency in every reply.

Full Visibility and Control for Managers

Hassle-free 10DLC Campaigns for US clients

Let our experts handle US compliance for you. Our onboarding team handles your 10DLC brand and campaign registration from start to finish.

Limited Offer: Free US/CA Calling & Texting. Get started today and enjoy zero-cost SMS and calling to the United States and Canada.*

Accelerate Revenue Growth with Business SMS

Unify Your Communication, Simplify Your Workflow

Related Features for Business SMS

Missed Call Text Back

Never lose a lead. Automatically send a text message to anyone who hangs up, turning missed calls into new opportunities.

Scheduled Messages

Plan your outreach. Write messages now and schedule them to be sent at the perfect time, ideal for reminders and campaigns.

Smart CRM Integration

Sync every SMS to your CRM automatically, giving your team the visibility and context to follow-up and win more deals.

WhatsApp (Coming Soon)

Connect with customers on their favorite messaging app and manage all conversations from one inbox for faster, personalized support.

Download our Global SMS Rates

Get the latest pricing for international SMS. Explore current special offers, low-cost options for all destinations and enjoy high-deliverability SMS.

Frequently Asked Questions

What is NUACOM Conversations?

Conversations is a powerful messaging hub built directly into the NUACOM Desktop App. It streamlines your communication by bringing full 2-way SMS capabilities into the same interface you use for calls. It provides:

Unified Inbox: Access your entire text message history without leaving the desktop app or switching to the user portal.
2-Way Messaging: Engage in real-time, back-and-forth conversations with clients instead of just sending one-way text.

Which countries support this feature?

While Conversations is available to all NUACOM users, SMS capabilities vary by region due to local carrier regulations.

2-Way SMS: Currently supported in the US, Canada, UK, and Australia, along with a growing list of other regions.
1-Way SMS: Available in most other international destinations where we provide service.
Compliance: Please note that certain countries (such as the US for 10DLC or Ireland for Sender ID) require specific registration steps before you can begin messaging.

Tip: If you are looking to message a specific country not listed above, please contact our support team to check the latest regional availability and compliance requirements.

Is this available on the NUACOM mobile app?

Currently, the Conversations feature is available exclusively on the NUACOM desktop app. However, we are actively developing this feature for our mobile app to ensure you can manage your SMS and voice interactions on the go. Stay tuned for future updates!

Do you support MMS (picture and video messaging)?

MMS is on our roadmap and coming soon. Currently, we prioritize high-deliverability text SMS.

How does the pricing work?

Our SMS pricing follows a flexible pay-per-usage model starting as low as 2c per message, depending on the destination. For the US and Canada, we offer free message credits for new clients. Contact sales for tailored volume pricing and more.