Understand your calls better and drive smarter follow-up with actionable insights, directly within your HubSpot contacts and deals.
Summary | Transcript Search | Action Items
Topics | Key Points | Emotion | Talk Time
With the Nuacom – Slack integration, your team can respond instantly to callers with real-time alerts from the Nuacom Bot when an important event has occurred.
Salesforce is a powerful cloud-based CRM that helps businesses manage customer relationships, sales, and marketing with robust tools for automation and analytics.
Microsoft Teams is a collaboration platform that integrates chat, video conferencing, file sharing, and productivity tools to enhance teamwork and communication .
Yes, HubSpot allows you to make calls directly from the CRM platform by integrating with a VoIP system like NUACOM. This helps streamline communication and record call data seamlessly.
NUACOM is the best VoIP solution for HubSpot. It integrates smoothly, offering advanced features like call recording, call tracking, and automatic logging into your CRM.
By integrating VoIP with HubSpot, you can centralise communication, automate call logging, track customer interactions, and streamline sales efforts for more effective follow-ups.
Yes, with VoIP integration in HubSpot, you can automatically record, track, and log all calls, ensuring better customer interaction management and data accuracy.
Yes, integrating NUACOM with HubSpot is quick and user-friendly, with full support to guide you through setup and ensure your system runs smoothly.
HubSpot’s Telephony API enables external phone systems, like Nuacom, to integrate directly with HubSpot’s CRM for smooth call management. With this API, Nuacom users can make and log calls directly within HubSpot, so every call, note, or interaction is automatically recorded under the relevant contact. This helps sales and support teams keep all communication data centralized and accessible for streamlined customer relationship management. The Telephony API also supports click-to-call functionality, which lets users place calls with just one click, speeding up workflows and improving productivity.
The “Associated Service” in HubSpot refers to the linking of calls and related notes to specific contacts, companies, or deals within the CRM. When using Nuacom with HubSpot, this feature is particularly useful because it allows every call or interaction to be tagged to the right customer profile, ensuring seamless tracking and easy retrieval of information for each customer. This association helps teams maintain a comprehensive view of each customer’s history, making it easier to personalize interactions and maintain continuity across multiple engagements.
HubSpot Call Tracking lets businesses monitor, log, and analyze calls within the CRM to gain insights into customer interactions and team performance. When integrated with Nuacom, every call made or received is automatically tracked and stored within HubSpot, enabling users to assess metrics like call volume, duration, outcomes, and more. This data can be used to refine customer outreach strategies, measure the effectiveness of sales or support efforts, and optimize resources based on call insights. Call Tracking is especially beneficial for improving customer engagement strategies and ensuring data-driven decision-making.
The HubSpot Calling API allows integration of external phone systems, like Nuacom, to handle calls directly from the HubSpot interface. With this API, users can make calls, log call details, and store recordings all within HubSpot, which simplifies communication management. The Calling API also supports features like call tagging and call outcomes, which further enhance tracking and provide detailed insights into each customer interaction. This integration helps teams maximize productivity by unifying the calling experience within HubSpot, allowing for efficient, uninterrupted workflows.
Yes, with Nuacom’s integration into HubSpot, calls are automatically logged in the CRM, allowing HubSpot to “see” and record these interactions. This includes capturing details such as call duration, time, notes, and any follow-up actions taken. Additionally, users can set up custom reporting to analyze call data and gain insights into team performance or customer engagement trends. This visibility ensures that all team members have access to real-time, detailed information on each interaction, making it easier to coordinate efforts and maintain up-to-date records across departments.
4.8/5 stars
4.8/5 stars
4.9/5 stars