NEW FEATURE: NUACOM AI - Call Transcription | Emotion & Sentiment | Key Points | Call Summary | Talk Time Indicator. Learn more

NEW FEATURE: NUACOM AI - Call Transcription | Emotion & Sentiment | Key Points | Call Summary | Talk Time Indicator. Learn more

Connect your data and Grow Faster

Salesforce Integration

Turbo-boost your Salesforce CRM with our set of Enterprise Call Center features and enhance the way your team connects with your prospects.

salesforce Einstein

Push Call Recordings to Salesforce Einstein for AI Analysis

Integrate your NUACOM phone system with Salesforce Einstein to elevate your business intelligence. By pushing call recordings directly to Salesforce Einstein, you can leverage advanced AI analysis to gain deeper insights into customer interactions.

This integration allows you to automatically transcribe calls, analyse sentiment, and identify key trends, enabling more informed decision-making and enhanced customer service. Utilise the power of AI to transform raw call data into actionable insights, driving efficiency and boosting overall performance.

Cutting-Edge Calling Features for Your Sales & Support Teams

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Sync Your Accounts
Automatically log every call in your Salesforce CRM.
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Track Each Call
Make all recordings, notes and tags easily accessible.
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Provide Better Support & Close More Deals

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Instant Access
View caller’s details on Salesforce with our Desktop Notification.
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Maximize Your Calls
Make calls directly from Salesforce interface.

Nuacom AI

Bring the power of AI Call Analysis to your Salesforce

Gain a deeper understanding of your customer interactions and improve follow-up with actionable call insights, directly in Salesforce.

Summary | Action Items | Transcript Search | 
Topics | Key Points | Emotion | Talk Time

Power up your sales team with Advanced Calling Features

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Call Recording

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Call Tags

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Call Notes

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Auto-Select Caller ID

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Smart Call Transfer

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Call Conference

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Live Call Wallboard

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Internal/External Calls

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Ring Group & Ring Strategy

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Voice Menu

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Automated Messages

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Time-based Call Routing

Check out these Other Great Integrations

Hubspot interface

INTERCOM

Intercom is a powerful customer messaging platform that enables businesses to engage, support, and convert customers through live chat, targeted messages, and automation tools.

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SLACK

With the Nuacom – Slack integration, your team can respond instantly to callers with real-time alerts from the Nuacom Bot when an important event has occurred.

teams

MICROSOFT TEAMS

Microsoft Teams is a collaboration platform that integrates chat, video conferencing, file sharing, and productivity tools to enhance teamwork and communication.

FAQ

Yes, with VoIP integration, you can make calls directly from Salesforce. It streamlines communication by allowing users to initiate calls without leaving the platform, ensuring efficiency and better tracking.

NUACOM is the best option for Salesforce integration, providing seamless VoIP connectivity, call logging, and real-time updates that enhance productivity and customer experience.

VoIP integration with Salesforce boosts efficiency by automating call logs, tracking customer interactions, and offering powerful features like click-to-call, which saves time and improves customer relationship management.

Yes, with VoIP integration, all inbound and outbound calls can be automatically logged in Salesforce. This ensures you have a complete history of customer interactions and can easily access call data.

Absolutely! VoIP integration, particularly with NUACOM, is designed to be simple. It connects seamlessly with your existing Salesforce setup, and NUACOM provides full support to ensure a smooth transition and optimal use.

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