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Nuacom Reviews

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Cloud phone system

4.8/5 stars

VoIP UK

4.8/5 stars

VoIP UK

4.8/5 stars

software suggest user-experience-excellence-2025
Below are a few reviews for Nuacom. Click the review to read more on the review platform.

Review from G2

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Theo W.
4/07/2026
Naucom is a great option for us, having used it at a previous company it does exactly what we need of it, with lower minimum licenses than competitors, at a fraction of the price.
William B.
27/03/2026
The functions within the software are far superior than a normal phone, also easy assemble. The customer support has been excellent
Nicolas C.
03/03/2026
The service works, with a great clarity on the call. It was also a very good experience to sign up with the people working for NUACOM being very helpful and had great attitudes. When I initially signed up I dealt with Anthony and Vaibhav, both of whom were excellent and flexible.
Lloyd G.
13/02/2026
The onboarding was excellent and very efficient. I was fully set up within 24 hours, which was exactly what my business needed. Clear communication and a smooth process from start to finish.
Ciaran R.
27/01/2026
From our first phone call to Sales, right thorough to production we have found NUACOM to be very helpful. We are moving as our CRM and Pipedrive are integrated with NUACOM therefore allowing us handle incoming customer calls more efficiently. We will admin the system ourselves and the portal is laid out very well and if you are unsure you can search the many 'How to' videos if you are unsure if anything.
Jordan H.
09/01/2026
Easy integration with GHL, AI Analysis feature, simple to use.
AC
25/11/2025
We’ve been using Nuacom for our office phone system, and the experience has been genuinely excellent. The setup is reliable, easy to use, and fits our needs perfectly. A special thank-you to Vaibhav, who was extremely helpful throughout the process. He responded to every question quickly and clearly, which made everything run smoothly. Highly recommend both the service and the support team.
AF
3/11/2025
The applications are straightforward to use on both mobile and desktop platforms. They are simple to configure with various accents and numbers, and making changes is a smooth process. The onboarding experience was fast and uncomplicated, with nothing overly complex. Overall, the software offers a good range of features.
UC
29/10/2025
The platform is user-friendly, and the onboarding team has been fantastic. From our very first call through the entire onboarding process, we've been thoroughly impressed. The team has been extremely helpful, and I especially appreciate features like click-to-dial, the ability to add notes and tags, and the seamless integration with Hubspot.
Cian M.
12/07/2023
NUACOM's customer service team is exceptional, each employee is willing to go above and beyond for the customer. Integration was straight forward and we are now looking to provide our customers with a great quality, efficient and reliable call experience.
Ben k.
04/07/2023
The onboarding was great. I have used other software and they are self service and support was really slow so very happy with Nuacom.
Chris P.
04/07/2023
Excellent introduction and setup by Vaihav of the VOIP system. Very impressed with the flexibility of setup to allow it to work for our company. Not live yet so full review not possible.
Alba M.
Alba M.
04/07/2023
It centralises the different venues in one place. Making easy to not miss calls as well as providing a better customer experience. Not only for the business but for customers too.
Naomi K.
Naomi K.
07/07/2023
Vaibhav was extremely helpful and cleared up any queries I had. The system is user friendly, easy to use and any small queries I had were rectified after my call with Vaibhav.
Verified User in Hospital & Health Care
21/03/2025
Nuacom were extremely quick in setting up our account, delivering our new phones, arranging training and everything else that comes with integrating a new phone system. I have found it all such an easy process, their customer support has been very helpful and I would be very happy to recommend their service.
Keiran B.
11/03/2025
Outstanding service! They set everything up for me seamlessly, answered all my questions with clarity, and were highly professional throughout. The system is easy to use, packed with many great features, and delivers a fantastic experience. A great service all around – highly recommended!
Verified User in Medical Practice
10/03/2025
Nuacom have a no fuss system and the customer support is fantastic. Always available if any issues arise or any changes need to be made to the system.
Andrew V.
11/11/2024
We moved to Nuacom after issues with a previous provider. Within a week of our first enquiry we were fully set up. We are a busy solicitors office which depends on client contact and phone service. We couldn't recommend Nuacom highly enough. Andy
JamJo M.
30/10/2024
I really like the softphone mobile app and its ease of use and quality of call. Far better than what we used with a previous supplier.
Verified User in Computer Software
15/10/2024
I am a new business customer to NUACOM. I have found NUACOM's products to be well thought through. NUACOM is well resourced, their cloud tech is functionally rich and the assistance I received to get my business onboarded to their cloud VOIP system was excellent. Of the VOIP providers I have had experianced, I have no hesitation in recommending NUACOM to enterprise organisations, corporates and small businesses alike.
Sarah M.
14/10/2024
Our company decided to go with NUACOM on Thursday and we were set up by Friday morning with all paperword complete and numbers ported from previous carrier. Support team was very helpful and could not do any more for our transition.

Review from Google

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AXOS Auto
AXOS Auto
5 months ago
Nuacom have a great support team. Andrei recently spent a few hours working through an issue we had on our network to get our phones up and running again even though the problem was not directly Nuacoms to fix.
Anthony Homan
Anthony Homan
5 months ago
Good price, good service, good customer care. Overall I would reccomend these guys.
Hilda Chan
Hilda Chan
11 months ago
Best service and aftercare from the team - it took us awhile to think about switching but it is the best decision we have ever made. Thank you to James and Heather!
Mindaugas FleetConnect
Mindaugas FleetConnect
11 months ago
After having nightmares with multiple other companies Nuacom proved to be a great company. Highly recommended. Big Thanks to Andrey who is a great asset to the company. Appreciate all your help!
Ion Toma
Ion Toma
3 years ago
Have been using their system for the last 3 years with no issues. Really like their smartphone app that allows me to take my business with me wherever I go!
David Hanlon
David Hanlon
9 months ago
Excellent VOIP telephony with great flexibility for our small office & work from home seemlessly. Amazing customer service on the rare occasion you need it. Great to deal with real people. I needed another extension/line, phoned them (hotline for existing customers) and collected a new fully configured desk phone in Maynooth 30 mins later. Plug into network and its up and running. Couldn't be simpler or quicker. So glad I ditched my previous provider.

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Excellent VOIP telephony with great flexibility for our small office & work from home seemlessly. Amazing customer service on the rare occasion you need it. Great to deal with real people. I needed another extension/line, phoned them (hotline for existing customers) and collected a new fully configured desk phone in Maynooth 30 mins later. Plug into network and its up and running. Couldn't be simpler or quicker. So glad I ditched my previous provider. rating image
David H19 June 2024
David H
"Best soft phone service of the century!" The customer service is impeccible. I was guided through each step of the process which was really helpful. I cannot thank David and Vaibhav enough for all their help - a truly tremendous team serving an incredible piece of tech!. rating image
Sean N19 June 2024
Sean N
"Very easy to deal with" Having used NUACOM in previous employment and found it very good, when I setup my own company I choose NUACOM for my own phones, when one of my customers needed to change Telecoms company I immediately suggested NUACOM also. Their interface is intuitive and support is great. rating image
Cathal O10 June 2024
Cathal O
Outstanding service! They set everything up for me seamlessly, answered all my questions with clarity, and were highly professional throughout. The system is easy to use, packed with many great features, and delivers a fantastic experience. A great service all around – highly recommended!. rating image
Keiran Brown11 March 2025
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"Highly Recommend" After our last company decided to leave the market, I began my search for a replacement. Nuacom was my first call and after speaking with the agent there was no hesitation is moving forward and confirming my order. Evey detail I needed was explained and within 15 minutes my process was underway. The customer service and support is excellent. I opted for the new phones from Nuacom and they are excellent quality. I now have a better service and more features than before at much better prices. rating image
Shayne K4 June 2024
Shayne K
Nuacom were extremely quick in setting up our account, delivering our new phones, arranging training and everything else that comes with integrating a new phone system. I have found it all such an easy process, their customer support has been very helpful and I would be very happy to recommend their service.rating image
Denise Slattery21 March 2025
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"All set up and ready to go in 20 minutes - excellent!" Simple. And easy to use App works well, porting was easy rating image
Andy M21 June 2024
Andy M
"Really intuitive and international calls quality is nice" It's simple to load on PC or mobile and take calls anywhere, send them to the voice mail and it has all kinds of tools useful to keep efficient call tracking.rating image
Sabine L6 June 2024
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G2 Consumer Report

Satisfaction Ratings

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Quality of Support
Avg 91% 98%
Ease of Use
Avg 92% 95%
Meets Requirements
Avg 92% 96%
Ease of Admin
Avg 89% 95%
Ease of Doing Business with
Avg 90% 96%
Ease of Setup
Avg 91% 94%
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