Experience more features and better value for your business communications.
NUACOM empowers teams to connect, collaborate, and build strong customer relationships with ease.
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Over 25,000 users around the world have trusted us. Join them
Why Quo customers move to Nuacom
Nuacom were extemely quick in setting up our account, delivering our new phones, arranging training and everything else that comes with integrating a new phone system. I have found it all such an easy process, their customer support has been very helpful and i would be very happy to recommend their service.
Anonymous User
21 March 2025
Outstanding service! They set everything up for me seamlessly, answered all my questions with clarity, and were highly professional throughout. The system is easy to use, packed with many great features, and delivers a fantastic experience. A great service all around – highly recommended!
Keiran B.
11 March 2025
Very quick and flexible help. I can highly recommend the support team of Nuacom. In finding the best solutions for your sales team it is always great to have a personal support agent as Vaibhav Sharma who helped us quickly and in a very professional and friendly way. Have a 5-star Thank You!Â
Dennis Hartmann
04 March 2025
Switching to Nuacom was much easier then I realised. There was no downtime and any questions or issues I had were sorted out straight away. If I knew it was this easy I would of switched to them months ago.
Joe Fahy
10 April 2025
Feature comparison
Here’s how we compare side by side:
| Auto-attendant & Voice Menu (IVR) | Yes | Yes |
| Business Hours | Yes | Yes |
| Pre-set Holiday | Yes | X |
| AI Call Summary | Yes | Yes |
| AI Transcription | Yes | Yes |
| Transcript Search | Yes | X |
| AI Topics & Key Points | Yes | X |
| AI Voice bot | Coming Soon (join our Beta Program) | Yes |
| CRM Integrations | 10+ | 2 |
| International calls | Free for 30 countries | X (pay per min) |
| Compatible with IP phones | Yes | X |
| Softphone announcement | Yes | X |
| Auto-select caller ID | Yes | X |
| Missed Call Follow-up report | Yes | X |
| Live Call Monitor & Coaching | Yes | X |
| Advanced Call Queuing | Yes | X |
| Callback Widget | Yes | X |
| Caller ID Screen Pop for deskphone users | Yes | X |
| Dynamic Agents | Yes | X |
Nuacom AI
Let AI do the hard analytical ground demanding helpful work
Understand your calls better and drive smarter follow-up with actionable insights!
Summary | Transcript Search | Action ItemsÂ
Topics | Key Points | Emotion | Talk Time
BUSINESS PHONE PLANS & PRICING
Let’s find the right plan for you
Or get in touch with us and get a tailor-made plan based on your needs.
Most Popular
Unlimited
Save $72/year
$25
/user/month*
$19 $25
/user/month* paid annually
Unlimited calls to 30+ countries*
Free local number*
Desktop & Mobile App access
Virtual Queue, Group extensions, Ring Strategies
Call Reports & Analytics
Automated Call Recording
Auto-Attendant, Voice Menu (IVR)
Text-to-Speech Announcements
Opening Hours, Time-based Rules
HubSpot CRM Integration
Personalised onboarding and training
Data Retention Policy
Call Auto Tagging
NUACOM AI Call Insights Add-on!
Enterprise
Save $120/year
$35
/user/month*
$25 $35
/user/month* paid annually
Everything in the Unlimited plan, plus:
Advanced Call Reporting
Live Calls Wallboard
Live Call Coaching
Queues Log In / Log Out
Queue Position Announcement
Queue Call Back Request
After-call Wrap-up Time
CRM/Helpdesk Integrations
Custom Reporting
Auto Dialer New!
Softphone Announcements New!
NUACOM AI Call Insights Add-on!
Custom
Build your own plan:​
Build your own plan:
Mix & Match Subscription
Volume Discount
API Developer Support
Dedicated Account Manager
Premium SLA
Custom Development
Our Business Phone Pricing
Here’s why NUACOM is the preferred choice for businesses seeking an enterprise-grade, all-in-one phone system:
Comprehensive Call Management for Modern Teams
NUACOM delivers a full suite of features, including advanced IVR menus, AI call analytics, transcriptions, voicemail, SMS, IVR payment processing, call recordings and more, all seamlessly integrated into a single platform.
Optimized Call Queue Experience
With intelligent call distribution and customizable call queues, NUACOM ensures that callers are always connected to available agents efficiently, improving both customer satisfaction and agent productivity.
Collaboration and Productivity
NUACOM empowers teams with collaboration tools such as call groups, notes, call barging, call whisper and call blocking, making it easy for staff to stay organized and responsive throughout the workday.
Actionable Analytics and Call Insights
Access detailed analytics and comprehensive call logs through interactive dashboards, enabling managers to monitor performance, identify trends, and make data-driven decisions for continuous improvement.
Flexible Messaging Capabilities
NUACOM supports both individual and bulk SMS messaging, with scheduling and templating options available on desktop and mobile apps—ideal for appointment reminders, promotions, and urgent communications.
Industry-Specific Flexibility
Whether you operate in healthcare, financial services, real estate, or legal, NUACOM offers tailored solutions with advanced call routing, sentiment analysis, CRM integrations, and compliance tools to meet your industry’s unique needs.
Transparent and Competitive Pricing
Enjoy robust features and scalability at a clear, affordable price point, with no hidden fees or unnecessary add-ons—making it easy to budget as your business grows.
Agent-Centric Call Workflows
NUACOM’s intelligent call workflows are designed to prevent agent overload and ensure efficient call handling, supporting a healthy and productive work environment.
Advanced Security and Compliance
Built-in support for GDPR, HIPAA, and ISO compliance, along with features like call recording consent and audit trails, ensures your business communications remain secure and regulation-ready.
Unified Platform for Growing Businesses
Benefit from a cloud-based PBX, live wallboards, desk handset support, and seamless CRM integrations. NUACOM’s all-in-one platform is built to scale with your team, providing the control and customization growing businesses require.
What do our customers say about us online. Read them
Excellent VOIP telephony with great flexibility for our small office & work from home seemlessly. Amazing customer service on the rare occasion you need it. Great to deal with real people. I needed another extension/line, phoned them (hotline for existing customers) and collected a new fully configured desk phone in Maynooth 30 mins later. Plug into network and its up and running. Couldn't be simpler or quicker. So glad I ditched my previous provider. 
David H19 June 2024 
"Best soft phone service of the century!" The customer service is impeccible. I was guided through each step of the process which was really helpful. I cannot thank David and Vaibhav enough for all their help - a truly tremendous team serving an incredible piece of tech!.
Sean N19 June 2024 
"Very easy to deal with" Having used NUACOM in previous employment and found it very good, when I setup my own company I choose NUACOM for my own phones, when one of my customers needed to change Telecoms company I immediately suggested NUACOM also. Their interface is intuitive and support is great.
Cathal O10 June 2024 Outstanding service! They set everything up for me seamlessly, answered all my questions with clarity, and were highly professional throughout. The system is easy to use, packed with many great features, and delivers a fantastic experience. A great service all around – highly recommended!.
Keiran Brown11 March 2025 
"Highly Recommend" After our last company decided to leave the market, I began my search for a replacement. Nuacom was my first call and after speaking with the agent there was no hesitation is moving forward and confirming my order. Evey detail I needed was explained and within 15 minutes my process was underway. The customer service and support is excellent. I opted for the new phones from Nuacom and they are excellent quality. I now have a better service and more features than before at much better prices.
Shayne K4 June 2024 Nuacom were extremely quick in setting up our account, delivering our new phones, arranging training and everything else that comes with integrating a new phone system. I have found it all such an easy process, their customer support has been very helpful and I would be very happy to recommend their service.
Denise Slattery21 March 2025 "All set up and ready to go in 20 minutes - excellent!" Simple. And easy to use App works well, porting was easy
Andy M21 June 2024 "Really intuitive and international calls quality is nice" It's simple to load on PC or mobile and take calls anywhere, send them to the voice mail and it has all kinds of tools useful to keep efficient call tracking.
Sabine L6 June 2024 2025 G2
Q2 Consumer Report
Satisfaction Ratings
Quality of Support
Avg 91% 98%
Ease of Use
Avg 92% 95%
Meets Requirements
Avg 92% 96%
Ease of Admin
Avg 89% 95%
Ease of Doing Business with
Avg 90% 96%
Ease of Setup
Avg 91% 94%
Some of the Features we have available
Contact sales for a full list of Features
Productivity
Collaboration
Automation
Monitoring & Management
Nuacom AI
Productivity
Productivity
Empower your team with modern VoIP features for better support, call handling, and group productivity.
After Call Work Use Top Callers Report to help you identify your most frequent contacts, optimize team focus, and gain key insights into engagement patterns. Read More Business Text Messaging Use 2-way Business SMS for real-time client support and sales, directly from NUACOM desktop app. Free text messaging for certain countries. Read More Call Tags Use call tags to classify your calls by type and easily identify them in your call log. Read More Call Tags and Call Notes Add notes to every call, during or after your conversation, to save important negotiation details. Read More Call Waiting Receive notifications for incoming calls while engaging with another caller. Read More Caller ID Screen Pop Instantly access caller records from your internal system on pickup. Deliver faster phone service and uncover upselling opportunities with Caller ID Screen Pop. Read More Click to Call Click-to-call is a feature that allows potential customers to instantly connect with your business by simply clicking a button, streamlining communication and speeding up the sales process. Read More Custom Call ID Automatically match your caller ID to the outbound call’s destination country so your international clients receive a local phone call. Read More Desktop Notification Receive incoming call alerts on your desktop and quickly connect to callers by simply clicking on the pop-up notification. Read More DND Redirect calls, silence notifications: Nuacom’s DND feature keeps you undisturbed. Read More Individual Voicemail Make a lasting impression with Personalised Voicemail Greetings to enhance the overall caller experience Read More Parallel Calls Place your call on hold and simultaneously being another call with a seperate party. Read More Ring on Announcement Allow callers to listen to an call announcement, on-hold music, or a greeting message while their call simultaneously rings for an agent to answer. Read More Ring on speaker Allow incoming calls to ring on speaker, rather than the headsets, when your team members are away from their desks. Read More Smart Call Transfer Transfer all internal or external calls seamlessly to a specific agent or an entire department via warm or blind transfers. Read More Speed Dial Easily Connect with Your Contacts at the Press of a Button. Read More Wrap up time Set a designated amount of time between calls so your agents can properly work on resolving each caller’s inquiries. Read More
Collaboration
Collaboration
Reap the rewards of a collaborative phone system that enables your staff can work as a single, well-organised team.
Business Text Messaging Use 2-way Business SMS for real-time client support and sales, directly from NUACOM desktop app. Free text messaging for certain countries. Read More Call Conferencing Room Provide your clients with a security code, unique number, or free access to your customisable Call Conference Room. Read More Call Group Call groups allow incoming calls to be distributed to all members simultaneously, building collaboration and prompt customer assistance. Read More Call pickup When you receive an incoming call, dial 9 and quickly connect to the caller on your extension. Read More Distinctive Ringtones Set custom ringtones for internal and external calls so you can easily differentiate between a staff member and client’s calls. Read More Group Voicemail Box Team access to a list of voicemail recordings that can be played directly from the User Portal. Read More Shared Contacts Simplify communication, ensure up-to-date contact details, categorise contacts, and streamline workflows for enhanced collaboration, customer service, and communication efficiency within organisations. Read More
Automation
Automation
Using our premium VoIP features, you can easily streamline your call flows and automate daily tasks.
Auto attendant/Call greeting Automatically greet and transfer callers to an extension without an operator or receptionist. Read More Auto Dialer Unlock Seamless Lead Management with Nuacom’s Auto dialer from your list of phone numbers and Supercharge Your Sales Calls Read More Automated Caller ID Our system automatically selects the correct caller ID from your list of geographic numbers to match the country you are calling. Read More Call Backup During a power outage or downtime, our system will automatically divert all incoming calls to another location or mobile number to ensure business continuity. Read More Call Forward to Mobile During closing hours, choose to forward callers to the duty manager’s mobile or a separate office in a different time-zone. Read More Call Recording Save time and never miss important information with our Automated Call Recording. Whether it is an inbound or outbound call, your conversations will be saved. Read More Call-ID Number-name View the name of each caller, their number, organisation and more before the call connects. Read More Group Timeout Action Optimise your call handling by forwarding unanswered calls to the next available number with the Group Timeout Action. Read More Instant Callback Widget Seamlessly connect with customers and provide swift, personalised support by integrating the Instant Callback Widget on your website. Read More International User Localization Customise your communication system with local virtual numbers to meet the needs of users worldwide and enhance collaboration across international teams Read More IVR An IVR (Interactive Voice Response) system routes callers to the right department or individual by providing voice menu options. Read More IVR Pay Nuacom provides secure IVR payment solutions to organisations across the globe, helping them increase convenience and payment security across multiple channels. Read More Missed call email notification Missed Call Email Notification saves time and provides peace of mind for busy professionals, remote workers, and frequent travellers. Read More Missed Call Text Back Use Top Callers Report to help you identify your most frequent contacts, optimize team focus, and gain key insights into engagement patterns. Read More Multiple Ring Strategy Streamline Call Handling, Improve Responsiveness, and Enhance Customer Experience with Customisable Ringing Scenarios Read More Timebased Call Routing Set different routes for your incoming calls based on the time of the day. Read More User Offline Notification Transfer all internal or external calls seamlessly to a specific agent or an entire department via warm or blind transfers. Read More Voicemail to Email No more dialing into voicemail systems – users can conveniently listen to, forward, read and save messages all in one place. Read More
Monitoring & Management
Monitoring & Management
Discover key insights into your peak time, team members’ status, call logs, most productive agent and more.
Agent Reporting Provide agents with feedback based on KPIs and statistics to help them optimise their strengths as well as focus on areas of improvement. Read More Call Analytics View key performance indicators (KPIs) and statistics like missed call rate, call queues, call volume, wait time and more. Read More Call Blocking Filter out nuisance calls and unwanted callers with Nuacom’s customizable call blocking. Read More Call Logs Filter call logs per extension, business number, team, type of call, contact number and more. Read More Call Queue Reporting Use Call Queue Reporting to monitor Service Level goals, reduce wait times, and gain actionable insights into team responsiveness. Read More Call Tracking With call tracking you can see each agent’s outbound call ratio and performance of your call center. Read More Daily/Weekly Email Report Receive scheduled daily or weekly email reports on the stats of your team, phone system, call ratio and more. Read More Extensions Assign a two-digit extension number to each team member then review their extension usage to track performances. Read More Live Call Monitoring Monitor live customer interactions, provide subtle guidance to your support team as needed, or seamlessly join in client conversations alongside your representatives. Read More Online User Management Easily manage your entire phone system online through our User Account Management Portal. Read More Peak Time Discover the peak call times of your incoming calls to ensure agents are available during those times. Read More Single Sign On By utilising corporate credentials, users can easily log in to the platform without the need for IT assistance in password recovery. Read More Team Status Keep your call center running smoothly by tracking agent availability in real time. Read More Top Callers Report Use Top Callers Report to help you identify your most frequent contacts, optimize team focus, and gain key insights into engagement patterns. Read More Wallboard Present real-time data effortlessly with a call center Wallboard. Read More
Nuacom AI
Nuacom AI
Enhance Sales and Customer Support Efforts with Smart Insights! Action Items Unlock the potential of every conversation with AI Key Point Recognition. Pinpoint and summarise essential discussions, so you can focus on what truly matters. Read More Call Summary With AI Call Summary, you can quickly find the essence of every conversation, ensuring you never miss a critical point or opportunity to improve customer interactions. Read More Call Transcription AI Call Transcription transforms spoken words into text with precision, helping you keep track of essential details and empowering your business to excel. Read More Email Recap Email Recap automatically delivers call insights directly to your inbox. Streamline post-call review, capture vital details, and act faster. Read More Emotion Insights Harness AI to instantly gauge and interpret emotion and sentiment for analysis, transforming customer feedback into actionable insights. Read More Key Point Recognition Unlock the potential of every conversation with AI Key Point Recognition. Pinpoint and summarise essential discussions, so you can focus on what truly matters. Read More Keyword Trackers Stay informed on team calls with Keyword Trackers. Automatically identify and get alerted to crucial keywords for better oversight. Read More Time Indicator With the AI Talk Time Indicator and Talk-to-Listen Ratio, gain insights into who dominates the conversation, ensuring balanced and effective communication on every call. Read More
Connected to your Business Tools
Contact Sales for a full list of Integrations.
FAQ
NUACOM offers a wide range of business phone and call center features, including advanced call routing, pre-set holiday scheduling, transcript search, AI topics and key points, more CRM integrations, free international calls to 30 countries, compatibility with IP desk phones, and enhanced call queue management, while Quo focuses on core VoIP and SMS functionality with fewer advanced options.
With NUACOM, users get free international calls to 30 countries included in their plan, whereas Quo charges per minute for international calls, making NUACOM a more cost-effective choice for global teams.
Yes, NUACOM integrates with leading CRM and helpdesk platforms, allowing for seamless call logging and workflow automation, while Quo currently supports limited CRM integrations.
Absolutely-NUACOM is fully compatible with IP desk phones, offering flexibility for businesses that want both desktop hardware and softphone options.
NUACOM delivers analytics, call logs, and actionable insights through interactive dashboards, helping managers track performance and customer satisfaction.
NUACOM offers flexible plans: Unlimited and Enterprise, each with a rich set of features including free local numbers, unlimited calls, CRM integration, and more; Quo’s plans start at $15/user/month (yearly plans) and $23/user/month (yearly plans), but may require add-ons for advanced features.
Yes, NUACOM is designed for startups, small businesses, and large enterprises alike, with scalable solutions, customizable contact center plans, and advanced workflow tools, making it ideal for organizations with complex needs.
NUACOM tailors its platform for industries like healthcare, financial services, real estate, and legal, offering features such as call recording, sentiment analysis, CRM integration, and compliance tools to meet sector-specific regulations and workflows.
NUACOM delivers a comprehensive, scalable, and feature-rich business phone system with fanntastic call handling, analytics, integrations, and international calling-making it a great choice for businesses that need more than just basic VoIP.
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