Every Conversation Matters

Upgrade To The Phone System That Actually Works!

Your business deserves more than just another phone system
Aircall, Google Voice, Quo (OpenPhone), Nextiva, Dialpad and many others just cover the basics.
Nuacom is built for performance, with AI tools, smart call flows, and unmatched reliability, your team is always ahead of the conversation.

GetApp

4.8 Star Average Rating

G2

4.8 Star Average Rating

Google

4.8 Star Average Rating

Capterra

4.8 Star Average Rating

Over 25,000 users around the world have trusted us. Join them

Over 25,000 users around the world have trusted us.

What Business Calls Should Feel Like

Seamless, reliable, and insightful. NUACOM gives you the phone system your team actually wants to use.

	BEFORE NUACOM	WITH NUACOM
Call Quality	Constant call drops and poor reliability.	Crystal-Clear Calls Reliable, high-quality audio every time.
Local Presence	Difficult to secure local numbers in key markets.	Local Numbers Made Easy Instantly activate numbers in 60+ countries.
Integrations	Messy, time-consuming setup with limited tracking.	Plug & Play Integrations Connect with your CRM and tools in minutes.
Ease of Use	Complex systems that slow your team down.	Built for Simplicity Intuitive design your team can master from day one.
Analytics	Manual call reviews with little to no actionable data.	Smart Analytics Get AI-driven call insights, no effort required.

What Business Calls Should Feel Like

Powerful features designed to streamline your business communications

Before NUACOM

After NUACOM

CALL QUALITY

Constant call drops and poor reliability

Crystal-Clear Calls

Reliable, high-quality audio every time

Local Presence

Difficult to secure local numbers in key markets

Local Numbers Made Easy

Instantly activate numbers in 60+ countries

Integrations

Messy, time-consuming setup with limited tracking

Plug & Play Integrations

Connect with your CRM and tools in minutes

Ease of Use

Complex systems that slow your team down

Built for Simplicity

Intuitive design your team can master from day one

Analytics

Manual call reviews with little to no actionable data

Smart Analytics

Get AI-driven call insights, no effort required

Nuacom AI

Turn Calls Into Actionable Data with AI

Understand your calls better and drive smarter follow-up with actionable insights!

With AI Call Summary, you can quickly find the essence of every conversation, ensuring you never miss a critical point or opportunity to improve customer interactions.

AI Call Transcription transforms spoken words into text with precision, helping you keep track of essential details and empowering your business to excel.

Get a concise to-do list generated directly from customer calls, eliminating manual review and keeping your team focused on what matters: less admin, more action.

Unlock the potential of every conversation with AI Key Point Recognition. Pinpoint and summarise essential discussions, so you can focus on what truly matters.

Harness AI to instantly gauge and interpret emotion and sentiment for analysis, transforming customer feedback into actionable insights.

With the AI Talk Time Indicator and Talk-to-Listen Ratio, gain insights into who dominates the conversation, ensuring balanced and effective communication on every call.

Receive automatic email overviews of calls, highlighting summaries, action items, topics, and more.

Automatically identify vital keywords in customer calls and receive alerts for better monitoring and oversight.

Let AI categorize calls based on triggered keywords, eliminating manual tasks and reducing your team workload.

Here’s why NUACOM is the preferred choice for companies seeking an enterprise-grade, all-in-one phone system for small to large size businesses:

In summary: While Aircall, Dialpad, Quo (OpenPhone), and Nextiva are well-known names in the industry, NUACOM offers a powerful, user-friendly, and scalable solution that addresses the real-world needs of modern sales and support teams at a price that will not break the bank. Choose NUACOM to experience the next level of business communications.

What do our customers say about us online.

G2 Consumer Report

Satisfaction Ratings

Quality of Support

Avg 91% 98%

Ease of Use

Avg 92% 95%

Meets Requirements

Avg 92% 96%

Ease of Admin

Avg 89% 95%

Ease of Doing Business with

Avg 90% 96%

Ease of Setup

Avg 91% 94%

Watch some of our reviews below

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Some of the Features we have available

Contact sales for a full list of Features

Productivity

Empower your team with modern VoIP features for better support, call handling, and group productivity.

After Call Work Give your agents time to log notes and update CRMs immediately after a call, before automatically receiving the next one. Read More Call Tags Use call tags to classify your calls by type and easily identify them in your call log. Read More Call Tags and Call Notes Add notes to every call, during or after your conversation, to save important negotiation details. Read More Call Waiting Receive notifications for incoming calls while engaging with another caller. Read More Caller ID Screen Pop Instantly access caller records from your internal system on pickup. Deliver faster phone service and uncover upselling opportunities with Caller ID Screen Pop. Read More Click to Call Click-to-call is a feature that allows potential customers to instantly connect with your business by simply clicking a button, streamlining communication and speeding up the sales process. Read More Custom Call ID Automatically match your caller ID to the outbound call’s destination country so your international clients receive a local phone call. Read More Desktop Notification Receive incoming call alerts on your desktop and quickly connect to callers by simply clicking on the pop-up notification. Read More DND Redirect calls, silence notifications: Nuacom’s DND feature keeps you undisturbed. Read More Individual Voicemail Make a lasting impression with Personalised Voicemail Greetings to enhance the overall caller experience Read More Parallel Calls Place your call on hold and simultaneously being another call with a seperate party. Read More Ring on Announcement Allow callers to listen to an call announcement, on-hold music, or a greeting message while their call simultaneously rings for an agent to answer. Read More Ring on speaker Allow incoming calls to ring on speaker, rather than the headsets, when your team members are away from their desks. Read More Smart Call transfer Transfer all internal or external calls seamlessly to a specific agent or an entire department via warm or blind transfers. Read More Speed Dial Easily Connect with Your Contacts at the Press of a Button. Read More Video Calling Start a video call with a single click to collaborate in real time from your NUACOM app. Keep your team connected and aligned with instant video syncs from any location. Read More Wrap up time Set a designated amount of time between calls so your agents can properly work on resolving each caller’s inquiries. Read More

Collaboration

Reap the rewards of a collaborative phone system that enables your staff can work as a single, well-organised team.

Business Text Messaging Use Business Text Messaging to sales, support and delight customers with 2-way SMS conversations. Free text messaging for certain countries. Read More Call Conferencing Room Provide your clients with a security code, unique number, or free access to your customisable Call Conference Room. Read More Call Group Call groups allow incoming calls to be distributed to all members simultaneously, building collaboration and prompt customer assistance. Read More Call pickup When you receive an incoming call, dial 9 and quickly connect to the caller on your extension. Read More Distinctive Ringtones Set custom ringtones for internal and external calls so you can easily differentiate between a staff member and client’s calls. Read More Group Voicemail Box Team access to a list of voicemail recordings that can be played directly from the User Portal. Read More Shared Contacts Simplify communication, ensure up-to-date contact details, categorise contacts, and streamline workflows for enhanced collaboration, customer service, and communication efficiency within organisations. Read More Video Calling Start a video call with a single click to collaborate in real time from your NUACOM app. Keep your team connected and aligned with instant video syncs from any location. Read More

Automation

Using our premium VoIP features, you can easily streamline your call flows and automate daily tasks.

Auto attendant/Call greeting Automatically greet and route callers to the right team without an operator or receptionist. Read More Auto Dialer Unlock Seamless Lead Management with Nuacom’s Auto dialer from your list of phone numbers and Supercharge Your Sales Calls Read More Automated Caller ID Our system automatically selects the correct caller ID from your list of geographic numbers to match the country you are calling. Read More Bring Your Own Carrier Byoc Upgrade your existing carrier numbers into a professional calling platform with integrated apps and data insights. Read More Call Backup During a power outage or downtime, our system will automatically divert all incoming calls to another location or mobile number to ensure business continuity. Read More Call Forward to Mobile During closing hours, choose to forward callers to the duty manager’s mobile or a separate office in a different time-zone. Read More Call Recording Save time and never miss important information with our Automated Call Recording. Whether it is an inbound or outbound call, your conversations will be saved. Read More Call-ID Number-name View the name of each caller, their number, organisation and more before the call connects. Read More Group Timeout Action Optimise your call handling by forwarding unanswered calls to the next available number with the Group Timeout Action. Read More Instant Callback Widget Seamlessly connect with customers and provide swift, personalised support by integrating the Instant Callback Widget on your website. Read More International User Localization Customise your communication system with local virtual numbers to meet the needs of users worldwide and enhance collaboration across international teams Read More IVR An IVR (Interactive Voice Response) system routes callers to the right department or individual by providing voice menu options. Read More IVR Pay Nuacom provides secure IVR payment solutions to organisations across the globe, helping them increase convenience and payment security across multiple channels. Read More Missed call email notification Missed Call Email Notification saves time and provides peace of mind for busy professionals, remote workers, and frequent travellers. Read More Missed Call Text Back Acknowledge every missed call with an automated SMS that offers other contact options or digital self-service. Keep callers engaged when your team is unavailable to bridge the communication gap and offer alternative resolutions even out-of-business hours. Read More Multiple Ring Strategy Streamline Call Handling, Improve Responsiveness, and Enhance Customer Experience with Customisable Ringing Scenarios Read More Timebased Call Routing Set different routes for your incoming calls based on the time of the day. Read More User Offline Notification Transfer all internal or external calls seamlessly to a specific agent or an entire department via warm or blind transfers. Read More Voicemail to Email No more dialing into voicemail systems – users can conveniently listen to, forward, read and save messages all in one place. Read More

Monitoring & Management

Discover key insights into your peak time, team members’ status, call logs, most productive agent and more.

Agent Reporting Provide agents with feedback based on KPIs and statistics to help them optimise their strengths as well as focus on areas of improvement. Read More Call Analytics View key performance indicators (KPIs) and statistics like missed call rate, call queues, call volume, wait time and more. Read More Call Blocking Filter out nuisance calls and unwanted callers with Nuacom’s customizable call blocking. Read More Call Logs Filter call logs per extension, business number, team, type of call, contact number and more. Read More Call Queue Reporting Use Call Queue Reporting to monitor Service Level goals, reduce wait times, and gain actionable insights into team responsiveness. Read More Call Tracking With call tracking you can see each agent’s outbound call ratio and performance of your call center. Read More Caller Id Reputation Boost answer rates and connect with more prospects by keeping your calling identity clean and trusted. Monitor your reputation to prevent spam flags and maximize your team's sales potential. Read More Daily/Weekly Email Report Receive scheduled daily or weekly email reports on the stats of your team, phone system, call ratio and more. Read More Extensions Assign a two-digit extension number to each team member then review their extension usage to track performances. Read More Live Call Monitoring Monitor live customer interactions, provide subtle guidance to your support team as needed, or seamlessly join in client conversations alongside your representatives. Read More Missed Call Follow Up Report Transform your missed call log into a live, self-managing queue. Our report intelligently removes callers once an agent dials back or a return call is connected, eliminating double-handling and missed opportunities. Read More Online User Management Easily manage your entire phone system online through our User Account Management Portal. Read More Peak Time Discover the peak call times of your incoming calls to ensure agents are available during those times. Read More Single Sign On By utilising corporate credentials, users can easily log in to the platform without the need for IT assistance in password recovery. Read More Team Status Keep your call center running smoothly by tracking agent availability in real time. Read More Top Callers Report Use Top Callers Report to help you identify your most frequent contacts, optimize team focus, and gain key insights into engagement patterns. Read More Wallboard Present real-time data effortlessly with a call center Wallboard. Read More

Nuacom AI

Enhance Sales and Customer Support Efforts with Smart Insights!

Action Items Unlock the potential of every conversation with AI Key Point Recognition. Pinpoint and summarise essential discussions, so you can focus on what truly matters. Read More Call Summary With AI Call Summary, you can quickly find the essence of every conversation, ensuring you never miss a critical point or opportunity to improve customer interactions. Read More Call Transcription AI Call Transcription transforms spoken words into text with precision, helping you keep track of essential details and empowering your business to excel. Read More Email Recap Email Recap automatically delivers call insights directly to your inbox. Streamline post-call review, capture vital details, and act faster. Read More Emotion Insights Harness AI to instantly gauge and interpret emotion and sentiment for analysis, transforming customer feedback into actionable insights. Read More Key Point Recognition Unlock the potential of every conversation with AI Key Point Recognition. Pinpoint and summarise essential discussions, so you can focus on what truly matters. Read More Keyword Trackers Stay informed on team calls with Keyword Trackers. Automatically identify and get alerted to crucial keywords for better oversight. Read More Time Indicator With the AI Talk Time Indicator and Talk-to-Listen Ratio, gain insights into who dominates the conversation, ensuring balanced and effective communication on every call. Read More

Connected to your Business Tools

Contact Sales for a full list of Integrations.

Frequently Asked Questions

What makes NUACOM the best choice for business phone systems?

NUACOMs comprehensive call management features, intelligent call routing, advanced analytics, flexible messaging (including bulk SMS), seamless CRM integrations, and robust security and compliance—all designed to support high-volume outbound sales and support teams.

How does Aircall pricing work?

Aircall’s pricing starts at $30 per user per month (billed annually) for the Essentials plan, $50 per user per month (billed annually) for the Professional plan, and offers a Custom plan for larger organizations; monthly billing is available at higher rates, and add-ons like AI and advanced analytics incur additional fees. These plans also have minimum amounts of users.

What is OpenPhone’s pricing structure?

OpenPhone offers three main plans: Starter at $15 per user per month (billed annually), Business at $23 per user per month (billed annually), and Scale at $35 per user per month (billed annually); additional phone numbers are $5 per month, and there are industry-standard fees for texting registration and messaging

What is Quo’s pricing structure?

Quo offers three main plans: Starter at $15 per user per month (billed annually), Business at $23 per user per month (billed annually), and Scale at $35 per user per month (billed annually); additional phone numbers are $5 per month, and there are industry-standard fees for texting registration and messaging

How much does Dialpad cost?

Dialpad’s Connect platform offers three plans: Standard at $15 per user per month, Pro at $25 per user per month, and Enterprise with custom pricing; each plan includes different features and support levels, and pricing is structured per user per month

What is the best alternative to Aircall?

NUACOM is the best alternative to Aircall, offering a complete feature set for outbound sales and support, with advanced call management, flexible messaging, and competitive pricing.

Where is Google Voice available?

Google Voice is available in these countries:

Belgium
Canada
Denmark
France
Germany
Ireland
Italy
Netherlands
Portugal
Spain
Sweden
Switzerland
U.K.
U.S. (excluding Alaska, Hawaii, the US territories of American Samoa, Guam, Northern Mariana Island, Puerto Rico, and the US Virgin Islands)

How does NUACOM support high-volume outbound sales teams?

NUACOM provides auto dialers, call queue management, real-time analytics, and CRM integrations, enabling sales development representatives (SDRs) and outbound teams to maximize productivity and connect with more prospects every day.

What industries benefit most from NUACOM’s solutions?

NUACOM is ideal for industries such as healthcare, financial services, real estate, legal, and any business requiring secure, compliant, and scalable phone solutions with tailored features for outbound calls and customer support.

Does NUACOM offer flexible and scalable pricing?

Yes, NUACOM offers transparent, competitive pricing designed to scale with your business, ensuring you only pay for the features and users you need, without unnecessary add-ons or hidden costs.

How does NUACOM ensure security and compliance?

NUACOM includes built-in support for GDPR, and ISO compliance, with features like call recording consent, audit trails, and advanced access controls to keep your business communications secure and regulation-ready.

Can NUACOM integrate with my existing business tools?

Absolutely – NUACOM integrates seamlessly with popular CRMs like Salesforce and HubSpot, as well as other essential business applications, enabling you to unify communications and streamline workflows across your organization.