NUACOM AI – Call Transcription | Emotion & Sentiment | Key Points | Call Summary | Action Items | Learn More
NUACOM AI – Call Transcription | Emotion & Sentiment | Key Points | Call Summary | Action Items | Learn More
1. NYC area codes: 212, 347, 646, 718, 917, 929
2. Long Island codes: 516, 631
3. Westchester/Hudson Valley: 914, 845
4. Instant number provisioning
1. Free nationwide calling (US & Canada)
2. Free local number
3. Desktop & Mobile App access
4. No per-minute charges
1. Multi-level IVR (“Press 1 for Sales, 2 for Support”)
2. Time-based routing
3. Voicemail-to-email
4. Call Recording
Empower your team to accelerate sales and resolve issues faster with 2-way Business SMS. Get full visibility and control to manage every text interaction from a single platform.
Get an email notification for every missed sales call.
Modify our system to suit the needs of your business.
50+ business-oriented features to empower your team.
Generate detailed reports based on your call data.
Understand your calls better and drive smarter follow-up with actionable insights!
With AI Call Summary, you can quickly find the essence of every conversation, ensuring you never miss a critical point or opportunity to improve customer interactions.
AI Call Transcription transforms spoken words into text with precision, helping you keep track of essential details and empowering your business to excel.
Get a concise to-do list generated directly from customer calls, eliminating manual review and keeping your team focused on what matters: less admin, more action.
Unlock the potential of every conversation with AI Key Point Recognition. Pinpoint and summarise essential discussions, so you can focus on what truly matters.
Harness AI to instantly gauge and interpret emotion and sentiment for analysis, transforming customer feedback into actionable insights.
With the AI Talk Time Indicator and Talk-to-Listen Ratio, gain insights into who dominates the conversation, ensuring balanced and effective communication on every call.
Receive automatic email overviews of calls, highlighting summaries, action items, topics, and more.
Automatically identify vital keywords in customer calls and receive alerts for better monitoring and oversight.
Let AI categorize calls based on triggered keywords, eliminating manual tasks and reducing your team workload.
Add valuable notes & tags to sales calls during your negotiations.
Avoid losing valuable data by having your sales calls recorded.
Boost connection ratio with a local presence ID.
Get insights on your sales team performance with Call Analytics.
High quality voice and speakers, from the servers to your handsets.
Handle your business phone system calls from your mobile.
Access all your business phone system contacts from any handset.
Smart Call Transfer, Call Conference (3-ways), Hold/Resume and more.
Design your ideal call flows to automate your team’s operations.
Set auto-forward to mobile when you are away from your desk.
View your live calls, staff status and performance during the day.
Find out peak time, call volume and run your own reports.
Integrate your NUACOM account with dozens of business apps and use your call data to grow your business.
We offer 100’s of integrations to streamline communication and collaboration within your organisation. These integrations enable users to synchronise their VoIP phone system with their CRM, help desk, or other business tools, making it easier to manage communications and customer interactions more efficiently. For a full list of integrations please contact our sales team for a free product demo.
Contact sales for a full list of Features
Empower your team with modern VoIP features for better support, call handling, and group productivity.
Reap the rewards of a collaborative phone system that enables your staff can work as a single, well-organised team.
Using our premium VoIP features, you can easily streamline your call flows and automate daily tasks.
Discover key insights into your peak time, team members’ status, call logs, most productive agent and more.
Yes! We can port all your existing New York numbers including 212, 347, 646, 718, 917, and 929 area codes. This includes toll-free numbers (800, 888, 877, etc.). The porting process takes 2-5 business days, and we handle all paperwork with your current provider
Absolutely. Unlike traditional landlines that go down during power failures, Nuacom is cloud-based and runs on your internet connection. During Hurricane Sandy, our NYC customers stayed connected using mobile hotspots and battery backup. We recommend: – UPS battery backup for office routers – Mobile app on smartphones as backup – LTE failover routers for critical operations
Yes! We offer instant provisioning for:
Manhattan: 212, 646, 332, 917
Brooklyn: 718, 347, 917, 929
Queens: 718, 347, 917, 929
The Bronx: 718, 347, 917, 929
Staten Island: 718, 347, 917, 929
Long Island: 516, 631
Westchester: 914
Hudson Valley: 845
Absolutely. Your NYC business number works anywhere:
Mobile app: Answer calls on iPhone/Android with your business caller ID
Desktop app: Work from home with full features
Desk phone: Use at home office
Your customer sees your NYC number (212, 718, etc.) even if your rep is in New Jersey, Connecticut, or anywhere in the world.
4.8/5 stars
4.8/5 stars
4.8/5 stars
